Michael Hill Geelong

Michael Hill's jeweller can't read instructions & makes Michael hill look bad. We put 3 ring in for rhodium plating on our rings. My wedding ring came back ok, but my wife's engagement ring & wedding ring came back with imperfections that weren't there when we dropped them off initially, so my wife has to wait another couple of weeks until she gets her rings back!

Fantastic service at store to resize cut ring under warranty thanks so much

Went to try on wedding bands and Jodie was an ok sales assistant she did her job to the bare minimum and showed me some ring options. But the reasoning for my negative review is when she tried on my ring to display the rings to me. I was instantly offended and asked her to let me try them on myself. However she proceeded to continue wearing my ring and showing me things on her hand. I kept taking my ring off her and putting it back on my hand. But she didn’t get the hint. It absolutely put me off and made me feel disrespected because my engagement ring is for me. To try on my hand. Not anyone else’s, regardless of whether she’s trying to display an item. I can try it on with my ring to display it on myself, otherwise I’ll shop online and look at the modelled images. There would be no purpose for me to come in store. No other jewellery store has done that to me when trying on bands and no other Michael hill assistant has done that to me at any of the other locations I’ve been to either. To make it worse. She never smiled whilst helping me and looked me up and down constantly. Humble yourself and learn how to assist when it comes to sensitive moments like engagements.

Excellent service.Friendly, Helpful, Knowledgeable staff.A pleasure to shop there.

I am so happy with the service… All staffs are very friendly and specially store manager!! Thanks heaps for such a commendable customer service! Thanks again

Michael hill geelong is a very special jewelery store the peices are of the finest quality, they have everything you could possibly need from lovely rings to earrings and everthing inbetween.

The lady with short hair and glasses was so helpful and calm when I had a frustrating experience.She resolved my problem and I am so happy.I will buy more jewellery next time I am in Geelong.Thanks.Sass

I had such a wonderful experience in store. The staff were so helpful and friendly. Couldn't be happier with the service.

Had to bring in our rings before the wedding it resize. Jenny advised us on how the current wedding ring won't fit properly in future.We decided to pick another one out that was more suitable. At first we had issues because the rings were originally purchased through Humm. But Jenny and the Store Manager stepped in and went above and beyond to help us get it sorted.Big thanks for the customer service. Hard to find these days.

I had the best experience and the best service!! treacey you were so much help and so so nice!! would highly recommend popping into the Geelong Michael Hill and i will definitely be popping back in soon