Hilti Store Alexandria 154 Bourke Rd, Alexandria NSW 2015

Hilti Store Alexandria





57 Reviews
  • Tuesday7:30 AM–4:30 PM
  • Wednesday7:30 AM–4:30 PM
  • Thursday7:30 AM–4:30 PM
  • Friday7:30 AM–4:30 PM
  • SaturdayClosed
  • SundayClosed
  • Monday7:30 AM–4:30 PM




Hilti Store Alexandria 154 Bourke Rd, Alexandria NSW 2015




About the Business

Home - Hilti Australia |

Contacts

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154 Bourke Rd, Alexandria NSW 2015

Hours

  • Tuesday7:30 AM–4:30 PM
  • Wednesday7:30 AM–4:30 PM
  • Thursday7:30 AM–4:30 PM
  • Friday7:30 AM–4:30 PM
  • SaturdayClosed
  • SundayClosed
  • Monday7:30 AM–4:30 PM

Features

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store pick-up
  • In-store shopping
  • Credit cards
  • Mobile payments
  • Delivery




Recommended Reviews

Al Geransar
01.10.2023
Hilti Store Alexandria
Tremendously efficient and professional. Whilst I had a disappointing experience at the first instance when I called the Hilti Customer Service, once escalated, my issue was handled in the most efficient and professional manner. Tremendous customer support...
Nick
20.09.2023
Hilti Store Alexandria
Called ahead to ensure my order was ready to pick up.Mind you only (3 every day items) HRD Hps and 1 x 10mm drill bit.Waited 30mins till they found my order then was told they didn't have the hps in stock.Really?Last time l ever purchase anything from Hilti again.There's plenty of places that provide excellent customer service.Hilti is no longer one.
Brandt Olivier
16.08.2023
Hilti Store Alexandria
Staff always helpful but just not always very thorough. Easy access and good parking for tradies.
Zhang Ivan
11.08.2023
Hilti Store Alexandria
Tools are good. However, the staff is very rude. I think Hilti should teach their staff how to be patient and nice to the customers.
Rodolfo “Jun” Herrera
07.08.2023
Hilti Store Alexandria
Great product. Accessible store with huge variety of professional tools and products. Unfortunately, they don't provide rental services.
Bella Wang
04.08.2023
Hilti Store Alexandria
Very bad service attitude, made me wait for two hours, left me alone to wait on the next customer, is it because my English is not good? A shop assistant named Mark shouted at me for some reason while solving my problem! Very bad service attitude!收
史文龙
25.07.2023
Hilti Store Alexandria
very rubbish storeVery poor customer service,impatient with customers,Because my English is not very good, the clerk was a little impatient and scolded me with rude words,I think the clerk discriminated against me a bit。And when my business was not finished, he went to chat with other customers for 20 minutes, causing me to waste my time waiting for him for 20 minutes。Really bad shop assistant, hope hilti can manage his staff well
Dale Avramidis
21.07.2023
Hilti Store Alexandria
Absolutely rubbish customer service. Hilti isn’t what it used to be! I have been in contact every day for over a week to find out where my tool is after being told the repairs have been completed. Fobbed off each time being told I they will chase it up and call me back but still nothing. Will move away from Hilti in the future.
G Y
20.07.2023
Hilti Store Alexandria
So I've been here a few times already and I've figured, if you know what you're looking for, this line of tools and fasteners have no comparison!However if you don't know exactly what you're after, Hassan is whom you should be after. His passion and commitment to the brand is easily shown when you have no idea what you're after. Hassan goes above and beyond to make sure you leave with confidence in the brand. The reason you shop at Hilti in the first place!
Paul Harris
11.07.2023
Hilti Store Alexandria
Terrible customer service. Was told a product was in stock, arrived to pick it up and find out part of the package isn't in stock and would be delivered the following day. Following day no delivery, called back and was told tomorrow, then no delivery. Continued to follow up every day and I wasn't able to get any sort of idea as to when I should expect the delivery but instead told my enquiry has been forwarded to another department.For such a large company, their systems of communication are extremely poor due to not being able to contact and deal with a store directly.

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154 Bourke Rd, Alexandria NSW 2015
Hilti Store Alexandria