West Wallsend Swim Centre

I'm an NDIS support worker, went to this pool with one of my participants to do hydrotherapy and was told by a lady at the front desk that if he wanted a support worker to help they would have to pay to come in and support him. Every other pool allows support workers to support their participants free of charge except this pool.

Staff are great and the water temp isn't too bad. I love the fact it's all under cover. They're great at swimming lessons but that can depend on the teacher.

Sense of urgency to clear door entry queues of people is poor.A renovation delight but the council have forgotten about this venue, start with the change rooms and add a childrens pool for activities if you used the bbq area and “training rooms” or what ever they do in their in frequently.If you’re considering bringing your child here for lessons, I saw one class with 7 very little students under the supervision of one person.The swim centre is like an oven as a spectator, whilst the staff sit inside an air conditioned service counter, the hardly open the roller doors to allow cooler ventilation; it’s utterly disrespectful.

great sized pool and always well staffed. the only downside is the fact the complex only has one pool. during swimming lessons the lanes get very restricted for casual swimmers.showering and toilet facilities are great and always clean. it has a very nice outdoor area with a free bbq to use when it is open. if attending in a large group it advised to ring ahead. there is also a private function/party room available as well.

Best place to R&R, learn to swim. Swim teachers great with our kids. Heated, indoor pool. Great all year long. Never crowded.

Friendly staff, clean facilities and plenty of parking. Learn to swim classes are fantastic, special mention to instructor Jackie - she is phenomenal with the kids and knows how to get them involved.

I visit Westy Pool 3 times a week and occasionally more, all the team are absolutely excellent and professional, the water is always pleasure to swim in, we are just going to need another pool soon due to the growth in the area

Claire has been the best swimming teacher ever, can’t recommend her enough. I also love watching Jackie’s classes, she’s so dramatic and hilarious with the kids.

Very good , wasn't busy had a lovely time with grandsons