Goodlife Health Clubs Taylors Lakes

This gym has decided to increase the rates around membership and has done nothing in return for the members. There has been no upgrade to the gym floor space.Numerous OH&S issues have been mentioned around equipment, spacing, crammed, equipment, physical harm, or near death experiences can be a result of you, accepting any kind of contract or terms and conditions to Goodlife.Gym memberships have also increased however in the contract it does not state this so Goodlife also breaches their own contract.I can understand if gym memberships need to go up what I cannot understand is why a gym of almost 10 years plus an operation has not been upgraded. The gym floor has not been taken care of any of its numerous OH&S issues.I would not sign up with Goodlife whatsoever. This seems to be a growing trend with all of the gyms. Trust me I’ve been a long time member and even for a long time member I have been told do you need to cop it by us increasing the rates to you.That’s not customer service nor is it an acceptable business practice. New contracts should be placed on members of contracts should be made null and void if you wish to increaseThere are gyms the offer much better services for similar or less. The price some examples are crunch fitness, Derrimut 24 seven gyms snap fitness, Anytime fitness I would go with any of these other options however I would leave as a last resort Goodlife to last.This company does not even deserve one star.

I scanned my pass and the scanner went green and I entered the gym, a few minutes later a staff member aggressively chased me down in the gym demanding to see my pass and to return to the counter and rescan the pass, my pass is attached on the back of my phone in a card holder, she made me physically show her my card, I'm assuming she thought I didn't scan a pass and was trying to enter the gym without a pass, either way was handled rudely and embarrassing, get with the times and perhaps you should watch the scanner Turn green when members scan in or update your software so it shows an active log for scan ins for members rather than chase them down in the gym after they already scanned in cause u weren't watching and humiliate them infront of everyone, so unprofessional and humiliating for members! Date of incident 15 June 4pm I recommend you retrain the staff member who was working that day or find a new one

Fantastic facility. The equipment is nice and sturdy and very comfortable to sit on. There is a lot of space in the gym itself!!!! they run a lot of group classes, sauna and steam room and the price for a membership is very good considering all the things the gym provides. They offer short term and long term contracts and go through everything so the customer can make an informed decision. the team are fantastic and the personal trainers in the gym are all amazing.

Unfortunately, today I cancelled my membership with Goodlife Taylors Lakes after over 13 years of being a member. Not only have my fees been increased (which is understandable) but benefits have been changed and removed without my knowing until today.I felt the manager on duty, who I discussed my concerns with, was unapologetic and indifferent to having me cancel my membership after being with them for such a long time.I cancelled simply because of the treatment - being treated as a number in their system instead of a person they’d be potentially losing from their community.In these trying times with cost-of-living pressures, I’d hope everyone put their money towards businesses and communities who care about people, as I have chosen to do today.Some compassion and an apology for misleading information and changes wouldn’t be such a terrible thing to show your members, and I hope you read this feedback and treat your existing members with much more respect and kindness.I am writing this review here as I could not find a formal channel for feedback and complaints.

Best gym in the area we all look after each other here staff are like family and us members are all friendly and treat each other like family. Classes are amazing with amazing instructors and they make sure everyone is happy and safe and walked out with a smile. Also personal trainers and staff are very friendly and very helpful.

The atmosphere of this gym is awesome. This is my second home and the people are like my family now. I wouldn’t go to any other gym. The staff are great especially Courtney! She is always happy to see you when you walk in the front door which gets you in a great mood to train. Love this gym and highly recommend you give it a go!

I’ve been a Member of GOODLIFE SYDENHAM for a few years now, and have to say that it is the most amazing gym I have ever attended. It has the best equipment for workouts of any kind. Plenty of floor space and very clean. The vibe is also very welcoming by not only Members, but also the Staff which is hands down the most attentive and friendly around.Love it! ⭐️

Have been a member here for a couple years now, Love this gym and the setup not too big or too small, the staff have always been helpful Rocky’s always very welcoming and reception particularly Quina helpful, she always wears a smile. Great customer service.

Goodlife Taylors lakes has one of the best gym facility in the area. It is in great location as well. Staff are great and accommodating :)

This is one of the best gyms my wife and I go to. We feel at home here. The staff is amazing and very friendly. Moreover, the facilities are top-notch. We have tried Fitness First, Anytime, and Lakes, but Goodlife Taylor's Lakes is the best among them all