York & Co Apartments

Stayed at this address for 2 years, Warwick the on-site manager requested I use his cleaner for a full bond refund, I did this and he wouldn’t release my bond, I also got locked out one time called and messaged him and he took 3 days to respond. Very frustrating, same issue happened with my neighbour also wasn’t refunded their bond. Awful customer service from a poor manager. The guy won’t respond to messages or calls.

Great management team, occupants all very friendly and respectful, property is well maintained

As all the other reviews, DO NOT USE YORK & CO - This ''property manager'', Warwick, hired our cleaning services to provide the cleaning in the common areas, retaining our payment for a month, and at the end, he just kept the money for himself.With all the reviews he's got, he probably need this more than what I do. Just be careful when deciding who your next property manager will be :)Still waiting for his call back at this stage since MAY 2022

Reported a broken 4 year old dishwasher in March 2021. The Property Manager failed to act upon my email and he has now attempted to recover costs of $600 for a brand new dishwasher from my bond on leaving York & Co 1 year later.Reading other reviews there seems to be a pattern of not acting upon requested maintenance and attempting to hold onto your bond . Be careful !Property Manager was a respondent at an RTA hearing and lost his claim. Satisfactory ending

Absolutely shocking management. When items were faulty it took months to get them fixed. When I had moved to a different city a parcel was automatically sent to my previous address at York & co. When I contacted the landlord/property manager about the parcel asking if I could have it picked up I was met with aggression and a terrible attitude along with an aggressive phone call. I was informed that a tenant from a completely different apartment was seen in CCTV to have taken my parcel and that there was nothing more that could be done about it.There was video proof that another person who lives there took my very expensive parcel and the property manager Warwick advised me that it wasn’t his problem. I got off the phone in tears at being told I was a horrible tenant and he was glad I was gone and if I wanted to follow up the theft of my expensive parcel I would need to follow it up with the police as it’s not his problem.I would never ever rent here again.

Warwick and team are very helpful getting settled and handling any issues that arise on their properties.