Fast Sydney Towing

I called up for a tow truck and they told me 60-90 minute wait. I called at 1pm and waited two hours. I called up the company 5 times and no reply. I called the driver and he said he was on the way. I waited an extra hour and they still didn’t show up. I called the driver again because the company wasn’t answering. They said they were at another drop off. Such poor communication and customer service. I waited 3-4 hours just to cancel and call another company. I had to get to the mechanic by 5pm and it was already around 4pm. I will not be using this company in the future.

Fantastic team to deal with from the front office to the driver's. I urgently needed to get my car to my mechanic on the other side of Sydney, I called at 9am and by 10:30am my car had been collected and on the road.Highly recommended and I will continue to use them for my fleet of vehicles.

Hooked up my buddies over east with this service. They speak barely any english but Fast Sydney towing were very accomodating and provided a fast & cheap service.

Same day quote was next day. Sent email asking when can it be done. No reply. Phoned next day. Said busy till 4pm. I said that is good for me. He was going to text me so I can send my address. No text. Phoned several times and left messages. No reply. Obviously not interested in my job. Should have said so from the start. Wasted 2 days now. Could have organised someone else. SO ANGRY!!! AVOID this place. No communication.

Car started overheating and didn’t want to risk driving it out. Called this place at 3am in the morning and after the first second of ringing - it was lightning fast pick up.Clear instructions, affordable pricing (even on a weekend) and the driver took care of it professionally.Would highly recommend if you’re close to the Sydney City and need a reliable tow service!

Took about 95 minutes from call to pick up. I would recommend this tow truck company next time. Would have been 5 stars if somebody had contacted me to give me an eta so Injbew how long to wait.

Unrelieable and disorganized. Needed a tow truck in the morning so called the previous night, gave them my details and booked on for 8/8:30am, they couldn't give me the exact time. The next day I waited and waited, but no tow truck. Gave them a call and they said they didn't have my details. They requested them again and said they'd have a tow truck there by 9am. I messaged the details as requested and waited, but nothing. I gave them a call close to 9am and they didn't answer. Then they sent me a text saying they couldn't make it. So they left me hanging for a second time. Will never call them again.Now they have sent me a google response apologising and saying they tried to contact me numerous times each day"! This is not true at all. Not only did this happen in the space of 12 hours

Truly awful service/experience. Expect to be messed around and kept waiting all day until 8pm after I had pre-arranged a morning pick up well in advance. The car was kept overnight at their depot and promised to be dropped the next morning first thing. Didn’t arrive until late afternoon the next day and kept the mechanics waiting.If when you call they say “the truck will be there in the next hour” or “the car is on its way” - Don’t believe a word of it.It took calling them repeatedly to get them to take the car to the mechanic. No apologies and no rationales given.I understand the nature of them having to respond to accidents or more urgent pick-ups however, this is an honest experience of really poor service.I would strongly advise looking elsewhere.

Should be Zero Stars for Zero Service . I contacted Sydney Fast Towing last Sunday and made an appointment for my vehicle to be collected on Monday morning for a tow to my mechanic .Waited all day ......no message , no tow truck . When I contacted them again the full response was ....’ yes , it was missed out .....do you want us to do it now ??? ‘ ......not even a ‘sorry’ or any form of apology .I re booked for the following morning and they confirmed . Same pathetic result...... no show......no messageI recommend you avoid this disappointing , and for me , useless business .

Best towing company I've ever dealt with super quick and reasonable and the guys working were heaps friendly and helpful.