Kent Removals & Storage Townsville

I did a lot of research before choosing a removalist for my recent relocation from Townsville to south east QLD. I’d read a lot of bad reviews and was concerned about making the right choice. I ended up going with Kent removals and I am pleased I did. Their sales and operations staff were helpful, friendly and happy to answer all of my questions, and when it came to moving day, the crew who arrived were friendly and worked well to have our large household full of furniture and boxes packed safely and carefully into the truck. At the other end, the Brisbane crew were also friendly and efficient and we thankfully had no damaged items or furniture. Their prices were fair and competitive as were their insurance options. I’d be happy to recommend Kent and wouldn’t hesitate to use them in the future. Thanks heaps!

Moved with Kent Removals in 2020 from Sydney to Townsville. Found Kent Removals to be extremely professional and have great communication when getting quotes. All the staff that I delt with from Sydney and Townsville we’re extremely friendly. The packing staff from Sydney were fast and efficient. They were respectful and trustworthy of our belongings. The Townsville staff who unpacked our belongings were fantastic. They took great care with our furniture. I highly recommend Kent Removals and will use them again.

I recently used Kent removals to move interstate and it was probably the only good decision I made during the process. They were incredibly affordable, very professional and went the extra mile to talk me through the process as well as offer any assistance to make my move easier. I recommend them to everyone I know whether they’re planning on moving or not and I will definitely be using their services when I need to in the future. If I can offer any advice on making a hard process easier it’s to simply use Kent you will not regret it.

We had great experience doing our house removal with Kent. Very friendly staff and they gave us the boxes and tapes etc that we needed so we needed to pack up and wait for them to show up.The charges were hourly however, the two guys allocated for us to move the house were very active and basically run run run all the way through.They also would come and collect your boxes for recycling if you call them up.

I was most happy with my experience with using Kent Removals. Thank you SO much for making this move so easy. Thank you also to Len and Erin in Townsville who were always available to answer my questions and put a hold on my Removal being up-lifted due to family circumstances. The Up-lift team, although they arrived a little earlier than expected, were wonderful in helping me to finalize the last couple of boxes! I appreciated that they were more than happy to store my gear for extra weeks so I could make some future arrangements. Well done Kent Removals! I will be highly recommending you to others in the future

Would not recommend. The uplift crew in Townsville were more concerned about getting things done quickly, rather than carefully. Items were thrown about and every piece of furniture is damaged with chips, scrapes, etc. My fridge was dragged out of the house which resulted in horrible scrape marks across my polished timber floors. Way overpriced for the horrendous service received. The packing service completely missed two cupboards, which I then had to pack myself and try and fit in my car for the move. As a result, I had to throw out belongings I wished to keep in order to make space for their screw up. The delivery crew in Brisbane were much more respectful of my items so I can’t really fault them for the items missing and damaged, because they were clearly doing the best they could after the horrendous work completed during uplift. If you are thinking of using this company, I would think again. Way overpriced for what you get. I was also charged for significantly more space than I used and this isn’t my fault because the estimator came to my home, observed the belongings and provided a quote. I understand overestimating space - rather have too much than not enough, but perhaps a refund for the unused space would be more appropriate given that they then filled up the rest of the container with another’s belongings and effectively double charged for the space.

Len, Erin and the boys were absolutely amazing. Their professional positive efficient customer service made it such a pleasant experience. Any small issue was rectified immediately without any hassle. Would highly happily recommend. Thank you very much.

Absolutely amazing job on a very difficult site. The guys who did the loading worked so hard and always with a smile and a laugh. Nothing was too much trouble. Highly recommend them.

Kents were excellent from start to finish, nothing was a hassle for them ... they moved us from Glenden in Central QLD (the middle of nowhere!) to Adelaide. They were super careful with our stuff and spent the time to carefully put the furniture back together that they had dissembled. We have used plenty of removalists in the past due to moving around a lot for work and we would have to say we have been the most impressed by Kent's and how professional they are. They were also by far the cheapest quote.... oh and our stuff arrived in 9 days from the uplift.