Mister Minit Sunnybank Plaza

Thanks to the guys , boxing day ,they did a minor but important to me repair on a new boot,great attitude always helpful.I am sorrry to say today I had a very different customer experience, arriving at 9.30 AM, a young man was repairing shoes behind the counter, I said excuse me several times , l was ignored finally he said not open till 10am , piece of paper on counter saying so. I just wanted to ask if he could do a job when he was open, his respose ' I dont want to be disturbed, why should I talk to you?' I asked for his name several times No answer. I will definitely not shop if this young man is behind the counter!

Just had a watch engraved and they did an amazing job! It's so small just in awe of the skill involved and it was freehand.I definitely recommend these guys for their great work and service.

I have been there today for copying my remote control because my one was broken.The new remote control just needed to set the same code as the old one then could use.When I went there, one of the staff set the code. But he broke the new remote control and my original one as well. I don't know why he touched the original one code. So I went back there and told them. They tried to do something like cleaning and checking and changed the battery as well. However I have changed the battery last week so that’s not the case.After I came back home, I tried again and no doubt both of them were not working, so I went back there with my broken remote controls. Of course it is the code problem. When I went back there and explained them - just set the same code for the broken one in front of me.When they checked for these 3. THEY HAVE A TOTALLY DIFFERENT CODE. And I asked them to set the same code as the broken one.After coming back home, both of them are working!I wasted my time for nearly 2 hours on this.THEY ARE JUST NOT PROFESSIONAL as this is their job.I will never ever go there again . If there’s an option, I will pick less than 1 star

The guy there was so prompt, efficient, generous and gracious. I cant remember his name but he fixed my precious watch, my watch is a gift sent from overseas. Hes an older guy, i WISH i remembered his name, so i hope he knows whom he is. THANK YOU. My watch is ticking perfectly ever since! As a mum, omg thats an enormous luxury lol

I will never use mr mint againLady who served me was hopelessIs was 5 min till closing and she said we are about to close so I wont be able to serve youI said that I just wanted a key cut which would only take 1 min , sorry cant do it she saidSo I would advise people not to shop there ever and I will be telling my friends and family to go to bunnings for key cutting in the future

Problem solved in store! Full refund for unmatched keys! Everyone just be careful one staff(don’t know his name) he’s extremely unfriendly, just don’t want to see him again at there, no customer service attitude! all others are nice!

Had my nursing fob watch battery replaced on 5/8/2022. The guy did a great job even advising upfront the cost to replace the battery would be more than buying a new fob watch and if I still wanted him to replace the battery. As I needed it for class next week I had to get the watch working anyway.The guy was really good when I came back to pick up the watch and on payment he managed to give me a discounted rate. Will go back when the battery needs replacing in the future

I got sole protectors put on my loafers and found after a month they started coming off. I called to let them know and they kindly let me bring them in and fixed them up for me. Great support and definitely will be back again

Highly recommend! The best customer service that I have not experienced for a long time. Went here and got the car keys batteries changed, mentioned the problem we had (could not start the car), after we went back, found out the nice lady there actually made some phone calls and asked how to solve our problem. So much appreciated and excellent customer service! (Not many people nowadays willing to take a step further and help~ so glad we found this place and will keep coming back)

Bought remote key from this shop, but several times it activated car immobiliser!! i felt unsafe and went there for refunding. but all they repeating was you are the first one and never had this issues". and offered reprogramming the key. What a customer service! and not caring about customer safety!!"