Livingstyle Furniture

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Bought a couch from here. I was explicit as to what couch I wanted. The owner came with a different couch, it was a futon. He had carried it by himself up the stairs, assembled it and when he was done, he told me “this is a better version than the couch you wanted it turns into a bed.” I told him, “yes but it’s not comfortable.” He said “it’s because it’s new, I had to give it some time.” it’s been 5 months now since buying this couch. He did offer to take it back if I wanted, but I felt intimidated by him because he seemed quite annoyed that he had done all this work and then he would need to take it apart, and carry it down the stairs again.As of now It is still very hard, and I absolutely hate it! I have a bad back and wanted something firm but also soft, that is why I picked the original couch. The couch I picked was a lot softer and you could give and take with it. This couch is very firm, very little comfort and has barely any cushion. I am quite disappointed

Terrible customer service. Get mad when you change your mind and won't refund amount. Then called back later with anger to boast of their products and how stupid customers are to decide to buy a big brand product. Never should buy staff fro.them..

Dont even waste time going to that shopThe staff dont even know to communicate with the customer .Even they dont provide the receipt to claim the warranty.