Baldivis IGA

First time customer to this store. And this was my last time. Staff were very inconsiderate and when questioned on their products I was given the biggest load of rubbish explanation I have ever heard. I wouldn’t say the staff were rude as such, but they definitely had a couldn’t care less attitude. After going back into the store to cross reference the docket with my goods, it turned out it was $2.30 in my favour. The staff withheld goods until I paid the extra $2.30. Had I not gone back in then they would never have known but to insist on the extra $2.30 instead of just saying let’s call it even as a show of good PR is bad customer service in my book. It was their mistake that inconvenienced me to get it right. It will add up to a lot more than $2.30 in lost profits by losing me and my family as customers. But when I said I won’t come back here the girl just smiled and said that’s perfectly fine. So Rude ! Check your dockets and make sure you are paying for what you purchased and for things they choose to charge you for. It could easily have been in their favour.

This store is not huge but stocks most essentials plus more. Found staff friendly. Busy popular shop.

Great place to shop. Staff are very friendly. They are well stocked and have aisles of different countries food.i.e British, Asian and New Zealand. The deli counter and cheese selection are really good. They even help pack your groceries.

I come here a lot and each time the staff are awesome and always polite. I always get what I need and they are the best at stocking up daily as I know in The afternoon if what I need isn’t there it’s just a quick trip to get it the next day. Staff are not superhuman and able to have everything especially waiting for produce. People should stop being so entitled, intolerant and rude themselves

Changed your hot chips. They r aweful the new ones your using. Go back to previous chips you were using much nicer! Got some on a sunday not long ago. Dirty oil & soggy, Potato flavourless Yuck!

Good variety of fresh food, salad, and delicatessen has great variety all fresh.

Great store friendly staff. Credit to owner.

Great store, great environment and great selections.

Excellent choice of brands and always have great specials staff are friendly pleasure to shop there tks