StarTrack - Coffs Harbour

Absolutely useless. Had a delivery due today, the driver just put a delivery notice in my mailbox, didn't even bother knocking on my front door - I know, because I've been home all day working in my dining room, which is right next to my front door!!!! The notice said they tried, but no one was home!!!!I now have to drive from Sandy Beach to the other side of Coffs to pick my item up which is soooo frustrating, given that I PAID FOR DELIVERY.I'm out of the area tomorrow (Friday), so I can't pick it up, the item is needed this weekend, and you guys aren't open on Saturdays! (Hence the reason I ordered it when I did - so it would get here in time!!!)Thanks for NOTHING Startrack!

Item correctly addressed to retirement village, driver error resulted in “delivery unsuccessful”, item now held awaiting confirmation from sender.

0 Stars. I paid for express post, coming from Brisbane, along with standard delivery items from further up north in QLD. This was processed first, but sat at Casino for 3 days, while the standard parcels through Australia Post (same ownership, effectively the same business) were there for 1.5 days, and on board for delivery the next day.The tracking states that it is STILL in Casino, but after trying to navigate their terrible phone service and online service, I simply asked for General Enquiry" and got through to a person who barely spoke a word of English

Never have had a good experience with coffs starTack, 2 phones suppose to be already and havnt been but your company is saying they were delivered on the 3rd but It wasn't purchased until after the 3rd on the 10th? Work that out? Where is my packages!!!!

Usually star track have trouble finding my house and the drivers are agitated and some just dont care. However LEE was fantastic , called me to find my house, calm and helpful . He got the job done. Thanks Lee

The contractor of Australia post parcel delivery section needs investing. Get messages saying delivery failed incorrect address yet item when delivered is correctly addressed.One occasion acceptable but happens too often. Even express items and no real reason given.

Once again no attempt made to actually deliver the parcel. Once again not taken to the Post Office but dropped at a Cafe that just happens to be a drop off point. Once again, I had to phone around trying to find out why my parcel was late, only to find out that it was delivered yesterday. Once again I had to phone around trying to find out where it had been delivered to. At least if it is delivered to the actual Post Office then a care would be dropped off in my mailbox the following day. Not when it is dropped at Valla Beach Cafe. We have to go hunting to find our parcels. If you cannot deliver at least have the decency to let people know where you have hidden their parcels!!! Very poor service and couldn't care less" attitude."

Had a package delivered to my address and got told they couldn’t find my address but I’ve got multiple packages delivered in the last two weeks and they all found my address so it’s gone from 3-5 day delivery to a month and a half to get my package sent to my address for a second time so keen to see if it’s damaged

Australia Post delivered my parcel to wrong address, star track found it and delivered it to me