Mindarie Pool and Spa

Sold everything we didn't need, paid two visits and got suspicious. Tested at home all seemed fine. Went back to pool shop we previously used before we moved house ( an hours drive away) because we trust them. Mindarie use a fancy centrifuge to test the water and what people do not realise is they set the minimum and maximum readings, so when you get your printout guess what? You always need more chemicals. Sam told us last week we needed more alkaline and chlorine,( we had only just added a truck load the previous week on his say so) we did not add these and this week took a sample to our old pool shop, alkaline and chlorine were high, we actually needed to add 5ooml of acid! He also told us too much alkaline can cause brown streaking to embed into the fibre glass. Sam came across as friendly and helpful but clearly his job is to over-sell.Very disappointing.

We have been using this store for over 10 years. The service and knowledge the staff have is fantastic, they are always willing to help and although the prices are slightly higher than other shops the quality of care outweighs any other shops offering the same products.I will always recommend this store to everyone. For customer service this place is the very best!!

Staff Here Know Their Products, Very Helpful and Friendly.Well Stocked Shop.

Excellent.Our pool had been managed by another company and was never right. The team at Mindarie Pool and Spa gave their time and attention to understanding my pool size (I am the person with the ‘odd shaped pool’) and equipment and found the problem.Friendly staff - yesKnowledgeable- yesI would 100% recommend.

Mindarie Pools have just taken over the maintenance of the pool in our rental property. Whilst seeing a slight increase in chemical costs compared to the previous maintenance team, the work put in by the chaps who attend to the maintenance is fantastic. The pool is so much cleaner than before. I would definitely recommend them based on personal experience to date.

This has been my pool shop for over 10 years. They are always very friendly, organised and professional. They have a good range of products.

Mindarie Pool & Spa are great! Pete, Raylene, Dianne and team are very experienced, they test your pool sample and go through the results measure by measure. Yes, they are in business to sell products to keep your pool at it's best, but there is never a hard sell. They give their educated opinion and leave it up to you. So you have a choice - take the advice of the experts or go it alone. If you've ever tried the self serve option at the local hardware supermarket, then tried the products on offer you'd soon be running back to Mindarie Pool & Spa. Plus in my opinion the other local pool shops just don't measure up, not with the consistency of valuable advice nor the quality of product you purchase.

Fantastic & friendly service. Raelene is fabulous and very knowledgeable on all aspects of pool maintenance. Techs are great guys and know their job inside out. Would highly recommend their services to anyone.

I came in to the store (wife of Nigel) hoping to purchase a mechanical seal for my pump. The friendly service attendant stated that they do not offer parts for pumps over the counter as people generally don't pull their own pumps apart but I was adamant that I wished to do it myself and required the seal. She couldn't supply me with one but directed me to a store in Joondalup that could and I got the part I needed that same morning. The lady may have lost an immediate sale but I would return to her store in future for other relevant purchases because of her friendly demeanour and assistance in my time of need. Now that's what I call A++ customer service!