Michael Hill
56 Reviews
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–9 pm
- Friday9 am–9 pm
- Saturday9 am–5 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
About the Business
Just a moment... |
Contacts
Call Us
0395843864
Shop 2119A/1239 Nepean Hwy, Cheltenham VIC 3192
Hours
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–9 pm
- Friday9 am–9 pm
- Saturday9 am–5 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Mobile payments
Recommended Reviews
Ange Rodrigues
20.10.2023
Michael Hill
I had gone to ~8 stores (including another Michael Hill location) before I went to this one. Instead of giving miserable reviews to all other places, it's way more useful to highlight people who are actually fantastic at what they do.Isabella provided an excellent service, made me feel welcomed and was so helpful that I can't thank her enough. I was very specific about what I wanted and Isabella catered for those details with a smile and patience, something that seemed impossible in any other store. I will definitely be coming to this location more often!
J L
10.10.2023
Michael Hill
I had a fabulous shopping experience with Lynn. She was patient, understanding and overall just lovely! Will definitely be returning and asking for her.
Brent Dennis
03.09.2023
Michael Hill
When we visited Michael Hill Southland we were greeted with a smile. Cinzia was very helpful and could not do enough to make sure we were satisfied with the outcome, which is rare these days.
Mila Waise
03.09.2023
Michael Hill
I purchased two rose gold bracelet and earrings on my birthday and they both broke into pieces within a few months. The bracelet wasn't even worn and just broke into two pieces. The earrings lost a part after the first time of taking them off. When I came to give feedback to the Southland store the attended was super rude, unprofessional and dismissive. Said it was all my fault jewelry breaks and that I'm not the first and not the last" to complain. Hence it didn't matter."
Asha Marvin-murphy
31.08.2023
Michael Hill
Annete was the most lovely customer service that we have had in a very long time she was honest with us and made us feel as though the ring shopping wasnt a chore we hope next time we vist this we hope we are served by someone of the same quality
Tyler Legrand
31.08.2023
Michael Hill
Jenny served me at the Southland store and I’m happy she was the one that did she Presented everything with such professionalism and it felt almost as if it wasn't a worker that was helping me it was more a genuine friend that really knew their rings.( there was another lady with her that helped aswell the second time and she was also equally as good and lovely I didn’t catch her name unfortunately)You guys have such a wonderful store and your staff easily made my whole engagement ring experience memorable in such a positive and warm way so thank you!
Roy Hou
02.08.2023
Michael Hill
My girlfriend and I had a really good shopping experience! I would highly recommend this shop to anyone. We’re really happy with the rings we bought. We spent a long time picking our engagement ring and wedding bands, Jenny was with us the whole time and helped us in everything we needed. We didn’t have a big budget, but Jenny was still really friendly and willing to help us with the rings and give us recommendations. Picking rings is important for us, and this shopping experience is always gonna be a good memory for us.
Melbourniangal
25.07.2023
Michael Hill
A big thanks to Amber and the team at Southland! We went to purchase wedding rings and couldn't be more pleased with the chosen rings and especially the service of Amber. We were made to feel relaxed and very much valued as customers, we weren't rushed or pressured and we were extremely pleased with the end price and aftercare service, so much so, we also left with a new pinky ring for him and some beautiful diamond earrings for me! Thank you ladies for going above and beyond, i can't speak highly enough of the service you've provided.
Robyn Carroll
23.07.2023
Michael Hill
Would like to thank the young lady who went out of her way to help me solve my problem in the southland store this morning. She went above and beyond to help me. Very friendly and courteous and was able to solve my problem.I would definitely shop here if I needed any jewellery in the future. Amazing customer service even after a product has been purchased some time ago.
Kristy Demetrios
20.07.2023
Michael Hill
Says online that they open at 9am. Got to the store right on time... they weren't open yet so I went to grab a coffee and even browsed in other stores. Came back 15 min later. Still not open, team members where in the store setting up and acknowledged that I was clearly standing out front. They didn't open finally until 9.30!
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Shop 2119A/1239 Nepean Hwy, Cheltenham VIC 3192
Michael Hill