Capital S.M.A.R.T Repairs Carrum Downs

Thank you to Shaylee and Athan. They are great. Had a good experience dealing with them. My Audi got repaired in time and looks like new.

Just wondering if all your clients are aware you are parking there cars illegally out on the street? Some over the weekend?It is illegal to park within 3 metres of a solid white line and cars at at risk of being further damaged by trucks.Council has been notified.

Had a lovely large permanent finger print left in my door panel. Poor quality clear coat used…unpolishable. Only thing they got right was colour match.

Athan was wonderful and extremely helpful from start to finish. They repaired our car door (Hilux) in less than 2 days and the job done was excellent. Athan was reassuring and thorough and made us feel at ease with the whole process. I can't recommend this business enough. The service and communication was brilliant. Thanks Athan and Smart!

Thank you Capital Smart for having my car repaired in the time less than quoted. The workmanship was excellent and my car looks new again.The paintwork looks brilliant.Thank you for the Uber pick up as I had a loan car through my insurance company.Everyone was so friendly and professional from start, to finish.I would recommend you for anyone after car paint and panel repairs.

Dropped my car off and was able to drive straight into the assessment area, staff were pleasant and answered all my questions and reminded to take all valuables etag, personal belongings out. Easy process report at reception then brief wait for staff to discuss repairs and timeframe for work to be finished. They organise an uber as per comprehensive car policy and will call when the repairs are finished.

There’s not many places with customer service anymore. But I found the staff here to be really lovely. Special thanks to mark for moving heaven and earth to fix my bumper in such a short time frame considering my personal circumstances and moving interstate. Nothing was a problem. They did a great job. I highly recommend. To the lovely ladies at the desk, keep up your lovely service as it does get noticed and you never know what people are going through and I’ve had a rough time of late and you made me smile just by being friendly.Thank you all so much.

My car was damaged front bumper and right sensor since last year 2022 October.I went there 4 times job couldn’t be finished. Only their 1st time job bumper was replaced new bumper. They called me leave my car 3 times more without fixing right and UNDONE and excuses every time said wasn’t the right part , ordered wrong . It wasted my time leaving there for 3 days, 5 days and 7 days unfixed and undone . I was so angry because it couldn’t be wrong to order for Right one. They even didn’t check if part was correctly order before they asked customer back to leave car but nothing can be done. Had made a complaint to my insurance check bills. Unreliable and irresponsible. Not recommend.So disappointed 8 months 4 times there still unfixed. !!!

Shailey (Receptionist) at Carrum Downs, is such a gem. Nothing is too difficult for her and she is an exceptional receptionist, who provides service with a caring attitude and a smile. In all seriousness, I have found Capital Smart to be very attentive and prompt. My smash repair was completed to perfection and there was never any issues. Everything including an Uber and Hire Car was organised from start to finish, with no problem at all. Based on my own experience, I would highly recommend.