Evolution Laser Clinic

I suddenly had to move states again and had purchased 4 laser sessions at $716… I spoke to the manager Elena, provided proof of my move and I was glad she was a kind human and understood the situation. She offered me a refund even though she didn’t have to under the terms and conditions. I understood this was a new clinic and a business…but I am so grateful and touched to know Elena still had a heart and didn’t try to take advantage of the situation. I wish you the best in your business Elena and know that only good karma will come your way.I would also like to mention that the girls at the Hurstville clinic were lovely. I was new to the shopping centre and got stuck in traffic and lost in the shopping centre..I called the girls and was stressed as I was now very late.. and they were so helpful in staying on phone and helped direct me till I found the clinic - thank you for taking care of your clients.You never know what someone is going through, and sometimes just being an understanding human makes all the difference :)

Beautiful clinic and kindest staff. Manager Elena is so professional and helped me with all my inquiries. Cant wait to continue coming back to this clinic!

This new Hurstville Clinic exceeded my expectations as all my friends go to this new clinic and now including me. I love all of the staff and and leave with a smile, great laser!

What a shame. This franchise is letting down the Evolution brand. I decided to give them a try after really great experiences at Randwick and Bankstown. I won't be returning and will be sure to advise others to steer clear.Staffers Elena and Francesca clearly need training in being professional and polite around the client. They seem more suited to discount store retail.Clients should not have to hear staff talking to each other about their proudly damaged relationships with their parents... and similarly if they must arrogantly gossip about the client, wait until after they clear the doorway to leave.Take your money and your self-respect ANYWHERE else but here.(To the Asian girl who greeted me with a smile at the front counter - find yourself a less toxic place to work.)