Bridgestone Select Tyre & Auto Deeragun

Went in with a tyre which had a nail stuck in it which caused a slow leak. It was explained to me that if the inner tyre was damaged I would have to replace the tyre as they are legally liable if the car then has an accident. I really appreciate the honesty and of course this makes common sense. Luckily inner was fine and all that was needed was a plug. Great service and a great team.

Absolute legends! Working a little after hours just to get me back on the road. Great products and workmanship as well

Don't leave reviews at all but am really happy with the service, Mecanical Repairs were made in a cost and time effective tradesman like manner.Also anything on the specialised side of things like muffler and gearbox repairs past and present were sourced to local buissness that also provide great service without the muck around and price stacking!!Always fair and reliable car runs better than new without having to hear garbage about some $2000 helicoil

After many phone calls to tyre shops around Townsville, Ainslie and Shane were the only people who went out of their way to assist and help me find the correct tyres for my Lamborghini. They were extremely polite and professional as well. Mark who was fitting the tyres even took the time out to show me where my tyres were failing & how the new ones where fitted. Elly the mechanic, also stopped my brakes from squealing. A problem no one has been able to fix for 17 years. It is also a credit to the staff for how they maintain the reception area and showroom. It is clean, tidy and the airconditioning makes it very comfortable.Overall, it was a very pleasant experience and I recommend them for any of your automotive needs.

Living in balgal beach I called Bridgestone in deeragun (since I had no response to my online enquiry) to ask about afterpay, as I urgently needed to replace all 4 tires on my car, and was searching for the nearest place I could use the payment method. The woman on the phone said “yep!” when I asked if they offer afterpay. I then said, “oh that’s great, I had checked the website and didn’t see anything about it.” To which she replied, “yeah, nup! You can use it.”After receiving my almost $450 bill from the same woman I spoke to on the phone, I said “great I’ll just pay with afterpay please…”To which she said “no we don’t have that.” I insisted I was told on the phone, by her, that I could use it there. She said narcissisticly “I never said that” and took my keys from where I’d placed them with my wallet, proceeding to stare me down.I told her I’ll need a minute to organise the full payment.. to which for some reason she said “your car won’t be leaving here if you can’t pay.” Startled again by the hostile and ignorant service I politely asked to speak to the manger - who I could see on the phone in the next room. Her next comment was “he doesn’t care if you can’t pay it either.” And so, I calmly insisted again that I’ll wait to speak to the manger. She didn’t speak again or look at me while I was there as she manned the desk.The manager spoke to me compassionately and asked questions about my experience, which was a very different conversation to have. By the time that he had come out to speak to me, I had already organised a loan with my Dad and was ready to pay the bill. I spoke to the manger exclusively about my interactions with the woman (tall, muscular build, blonde ponytail) who had misinformed, then, insulted me. He apologised for her behaviour, while we stood 2 metres away looking at her. Again, she didn’t look at, or speak to me again - let alone apologise - while we processed the transaction, despite her standing shoulder to shoulder with the manager at the desk by the entire time.I left with my receipt and a $290 debt to my father, which I have since paid off. Not complaining about the debt, it was easier to pay it off that way :) The service by that woman, however, was disgusting to say the least. I will be taking this complaint further, hopefully to see that the big company she works for acknowledge the problem.

I love the wonderful smiling service from the Deeragun team. A great local business, always happy to help, nothing is too much trouble for them...even down to putting on wiper blades because I can never get them right! I'd recommend them to anyone, they look after my car so well.

Even though heavily booked for the day, they found time to repair my tyre puncture & get tyre back on my car. Staff were great, friendly & helpful. So appreciative they were able to get my repair done.

Went there a while ago for servicing. The woman with the deeper voice looked absolutely miserable to have to deal with me and straight up ignored any questions. My dad called back to ask about why we were charged higher than our phone quote and they refunded us and told us not to come back.For any staff reading I also know how you serviced" an older Asian male and his white van a few years ago as he told everyone in the noodle shop what you did. How this place has close to 5 stars is beyond me."