Exceltek Group Appliance Repairs - Fisher & Paykel Specialists Newcastle, Maitland, Lake Macquarie & Surrounding Areas

I have used Exceltek Group Appliance Repairs on multiple occasions for different appliances. They have been amazing to deal with, assist promptly and provide professional friendly service. I will continue to use this company without hesitation as I have been extremely happy with them.

Over the past few years I’ve had Jason out to many of my homes and office space to repair my white goods.I’ve always found Jason very professional, on time, reasonably price and very honest. Jason is my go to when my white goods are on the blink.I would recommend Jason to anyone that needs there white goods repaired, you won’t be disappointed.Thanks Jason.

This is the best company I ever deal with, good customer care, if someone looking for any appliance repair don’t look around anyone else,Jason is the best, punctual, price very reasonable too

Nightmare! Originally contacted in May 2022 regarding broken grill element. Extremely long response times (several weeks to respond, even with multiple follow ups via phone, email and text - they just ignore you most of the time). Finally got them to come and install a part (end August 2022) - they invoiced me, wrote on the invoice that the oven was working again, which was totally incorrect. Oven still not working. Took months to respond after multiple requests for refund (several follow up emails and texts ignored in September, October and November). Oven still broken, they finally agreed to remove the useless part they installed (December 2022) and promised a refund for the part only, a fraction of the invoiced time. After 6 months of effort, my oven is still not functioning. Complete waste of my time - do not use this company!

I can definitely recommend Exceltek. Easy to communicate with and was able to book me in quickly. They swiftly diagnosed the problem, explained the issue and fixed my washing machine. Great service!

Had the guy round. Sussed the problem, said he would source the parts and send a quote. 3 days later I SMS the only available number asking about said parts, get no response. 15 days later (after giving up on getting a response and just buying a new dishwasher) I get an invoice.Owner says they sent the quote. I have no record of it. So basically I get to pay for $135 for a quote I didn't receive and an argument with the owner.Terrible communication.

Michael was our technician. What a lovely knowledgeable young guy. Not only was he presentable & polite but was very skilled in his profession. I would have no trouble recommending Exceltek Group Services. Very professional, prompt & reliable. Cost efficient to get repairs done.

Jason and his team went above and beyond to help. Professional service with a smile I’d highly recommend anyone looking for a professional job done. Even My little dog loved the team.Thanks guys

Very polite on time and know what they are doing , taking time to listen and explain each step and results of the repairs. The costs are fair. Highly recommend them.