Kmart Chermside

5 starts for Tom at the front door! He is always so helpful and polite. After searching throughout the store to find an item with no luck I asked the service desk lady who didn't want to help me find it nope we don't have it"

Good prices and a wide range of goods. I can usually find what I'm after and hardly ever walk away empty handed. Clothing and accessories are decent quality for the price although I've found a lot of the anko products (outside clothing and accessories) to be pretty hit or miss.

Beautiful, walked in today and Kmart looked the best it ever has, so stocked and neat, especially the book section everything was lined up and I can tell the workers are putting in a lot of effort, the guy at the door is always so friendly aswell

Great variety of products available. Luckily for me, there was plenty of stock of the one thing I had gone in for.

The ladies at the service desk are always so lovely, but you can tell they need more support. Having to serve a huge line of customers, do prints, and ALSO answer the phones? Management needs to provide more support, especially during the morning and lunch time rush. The store is always dirty, and the store manager is extremely rude. I have also had a horrible experience asking for help from a manager named Natarsha. Honestly, the management at that store is utterly useless.

Omg I went to checkout.. lady came to ‘assist’ me .. I told her, yes I’ve used automated checkouts before.. she stood beside me explained how to scan an item.. etc etc.. even explained how to use my credit card.. I did once again explain that I knew what to do..She even congratulated me on managing to purchase my goods.. The most demeaning person I have ever met

Small kmart from what I'm used to inside of the mall. Surprised to see one of them in a mall. I'm used to the one in guam as a standalone building

Can't sell Australia day Merchandise because it might offend someone.Better stop selling Christmas products too otherwise you might offend Buddhist, Jews, Muslims and Hindi.Can't have it both ways.

Something needs to be done about the way Trading Card products are sold in this store.Understandably, having them loose on checkout racks resulted in high theft rates, but now that there is absolutely no display for Trading Cards (particularly Pokemon) and that they are all kept behind the checkouts in cardboard boxes, I feel that a lot of suspicious activity is going on with them in relation to staff.Particular products (primarily the $6 blister packs) always say in stock online - currently for the past 2 weeks have stayed “in stock” to green level. Yet each and every time I go in and ask to see what tcg products they have in stock (which in itself is a hugely inconvenient mess having to line up in long checkout lines and then get the attention of a staff member, just to see what is available) I get told that nearly everything is out of stock.On one occasion a staff member jokingly told me that they thought another staff member was buying all the products, which instantly set off alarm bells in my mind. I will often get the reply “oh we had heaps yesterday, but someone came and cleaned them out” - I’m fairly certain I’ve had this excuse used multiple days in a row too.A lot of these Pokémon tcg blister packs are worth considerably more on the secondary market (eg. ebay, facebook marketplace) and I have growing suspicions that staff members are hoarding all these products for themselves or friends, and leaving nothing available to the public on an ongoing basis.I would hope that if this practice is occurring and staff are using these products to make money reselling, it would be something that would be frowned upon by higher management.Kmart really needs to invest in a glass display cabinet for these Pokémon TCG products - they need to actually BE on display to the public. I remember they were briefly available behind the customer service desk at the back of the store, and even this was better as they were actually on display on the back wall. Yet before long they were moved back to boxes hidden behind the wall at the checkouts. Essentially, staff can say whatever they want as no products can be seen. Some may be keeping for themselves, others may just not want to look properly or check. Either way, I felt this issue needs to be brought to the attention of management or Head Office. Other stores have locked glass displays and it works perfectly - many Targets for example. This way product can be on display and theft can be stopped.The current method simply is not working, and I have started to actively avoid the store which is unfortunate. The suspected foul play from staff needs to be addressed or investigated.