HealthWest Medical & Specialist Centre

Health west is a great clinic,the receptionists and nurses are lovely,Dr Albaki and Dr Chaudhary are both excellent and helpful,I have recommended this clinic to my friends and family

This clinic is remarkable! Dr. Etta truly is an exemplary doctor whose care and concern for her patients is top notched! The nurses, Ruby and Rhizelle are highly commendable, too. Very smart and hard working professionals!

Receptionist Liz have attitude problem, she consistently spoke to her clients in a demeaning manner. She has no people skills and rude all the time. She is short and abrupt.Very unprofessional. She’s turning the clients away.

Really amazing clinic! Huge shoutout to all the staff there - they are honestly a wonderful bunch. The doctors and nurses are all very professional and knowledgeable & they are always so kind and welcoming. The receptionists are wonderful; they truly go above and beyond to help even when you it’s incredibly busy. Highly recommend going here ☺️

Best experience so far as compare with other medical centres in Truganina and Tarneit. Doctor Hussain Ahmed is the best doctor they have. The nurse Ruby gave us always good service. The manger Rhizelle is very nice too. She looked after us every time.Special thanks Docter Hussain Ahmed as whole my family is so pleased with his way of treatment,his skill to speak our language, his humbleness to help his patients which feels like he treat us as jis own family as well & he is so friendly with my kids.Apart from that rest of the staff is so lovely specially Mani Randhawa, Hina & Liz.Many thanks to all of you and your services.

A lovely and professional clinc. I discovered them when I lived only a 5minute walk away, and am so glad I did. Dr Etta has been a godsend to me, helping treat me over the course of 2 years, identifying elements many previous doctors dismissed and let fester. She has been very honest (both comically and brutal) and I've always come away from the clinic feeling happy, uplifted, and helped. Even today, when I came in for a check up, the nurses and receptionist said hello to me by name and always make me feel welcome while maintaining excellent professionalism.I feel very strong that, if not for their help, my life would still be quite negative.Though I've moved away, I will drive 30minutes to attend this Doctor instead of looking for anyone more local and convenient. Though I don't see them regularly, I hesitate to move further as, in my 37 years, I've never had a GP as supportive, encouraging, wise, informed, helpful, and welcoming as her.I almost hesitate to recommend the clinic to others because I have found it almost to be TOO good and, greedily, I almost want to keep it to myself. But the help they provide is too lovely to horde, and I recommend anyone who needs help to see them if/when they can.

Exceptional service. I've been coming to this centre for the last few months and I couldn't point any faults. The reception, doctors, and nurses provide excellent service. Highly recommend the centre if you live in and around the area.

Five stars for Dr Etta. She's amazing, shows genuine personal interest and kindness. A beautiful person and a great doctor too!The only reason I haven't given 5 stars to the clinic is because some of the receptionists can be terse. I don't like this. You are the face of the clinic. Please be nice. You will receive smiles in return.

Degloved my finger at work and had to go there for my 3 day check up, firstly the receptionist was warm and welcoming on the phone and in person, nurse Ruby and her trainee couldn’t of been any nicer, we’re so gentle and genuinely good people. Will be referring this clinic to all my friends and family. Thank you health west !!

1 star is too many! The worst clinic I have ever been to in Melbourne! I walked out of there completely shaken to my core as to how I was treated that day. Upon speaking to the owner, she took zero responsibility as to what took place and had zero care either. She said that she only owns the building and there was nobody that I could therefore provide feedback to. One of the male “doctors” told me they wouldn’t even see me because I didn’t state to the reception when booking my appointment what this private medical appointment was for which actually sounds like breach of privacy and utter nonsense! He stated that what I needed done need a longer appt which is completely false. The appointment usually takes less then 5 minutes from my 2 decades of experience in this. The doctors were rude and abrupt, the owner even agreed that their policy and clearer entry requirements have failed them and should be communicated upfront to patients to not waste their time travelling to see them. She had zero regard to my medical conditions and told me that they are invalid which have actually been medically certified as valid by a different clinic. I accidentally booked myself to go there and I will never step a foot in that clinic again.