Good Cycles Bike Hub

The dude here's nice once you get to know him but boy did I cop a lecture for the audacious crime of having a bike with wear and tear. After dropping over $700 on a MAJOR service the bike lasted 6 lovely weeks (oh those lovely weeks with the clean hands on arrival at destination!) before developing issues with the cassette no longer gripping the chain. The hours they keep are rather inconvenient too and also a point dropped because I was a member during Covid and they were happy to take the money and not offer a service.Seriously though, are bike parts made out of papier mache these days or something? (looking at you all squinty-eyes, Shimano)

If I could give zero stars I would. Unlike the other reviews, we had an unpleasant encounter. I don't really know much about bikes but when we walked in with ours they were really rude they didn't even bother looking at the bike and weren't much help.

Great bike service shop. Lucas was friendly, approachable and willing to help out. 100% now my go-to for future services, products and advice :)

Excellent bike shop. Extremely friendly and obviously just interested in bikes and helping people, not obsessed in making money from customers. Always up for technical conversations full of good advice. I've been to ~8 different bike shops in Melbourne, and this is one of the friendliest and most approachable out there.

Great staff member and always helpful when I have dropped in with an urgent repair to keep me on the road.

Good experience and they fixed my cycle seat problem in a minute.. Most recommended

Good Cycles Dockkands is currently the rudest service of any bike shop I have been in. I will shop elsewhere. It's the 2nd time I have been spoken by this guy (Alex?). I am sure he doesn't own the shop because no way he would speak to people like he does.

I was very pleased with the quality of the bike service at Good Cycles in Docklands. The bike is amazingly smooth and quiet - almost like new. A long standing issue on the bike has been addressed that previous workshops were not able to resolve. Naturally the person performing the service was quite knowledgeable in the mechanics of the bike. The workshop is also conveniently located for a same day turn around if you live/work in Docklands. I will most certainly come back for the next service.