Regis Tasmania - Eastern Shore

Only 2 decent staff members there. management are RUDE and have no care for their residents. Greedy and despiteful.If you care about your loved ones. don't send them here. Some staff could barely understand English.End of life care and respect is also atrocious!

A lovely nursing home with warm and caring staff. My brother is receiving excellent care and as a family we feel supported.

Thank you for your care. You made everything easier for us as a family and Lisa, Oliver and Kristy supported us throughout. My wife felt respected and loved in your care.

Dad moved into Regis Eastern Shore November 2021. We’d had reasonable experiences in larger facilities, but on the recommendation of a friend looked at and obtained a room with an ensuite at Regis. From day one noticed a significant difference. Management, office, nursing staff and carers, all provided a much more personalised and attentive service. Dad absolutely loves it, the staff genuinely care and look after him so well. We could not recommend this place any higher, fantastic.

Very caring.Nothing was too much trouble and all requests to them were attended to and followed up on. My father was the guest in the nursing home and constantly told me how well he was being looked after.The food provided was first class and when Dad stopped eating as his time grew close, the chef went out of his way to adapt Dad's menu to what Dade liked.I cannot speak of the experiences of others, but I can assure anyone reading this that, if you have to put your parent into a nursing home because it becomes impossible to continue their care at home, you could do far worse than the care provided by Regis Eastern Shore.Our thanks to Lisa, Kristy, Sonam, Aastha, Darcy, Jeremy, Melissa and the rest of the crew whose names I cannot recall.

The Regis Eastern Shore team showed nothing but kindness and respect to our beloved mum. Mum had quite advanced dementia and the previous facility she had been at discharged her while in hospital because she was “too high needs” for them. Oliver, Lisa and the Regis team assured me that sas no issue for them and it never was. Thet really knew how to support our mum and as a result we got some more time to spend with mum as a family. I’m so grateful to the management team, the beautiful carers and everyone at Regis Easternshore. You gave us valuable time with mum where all her needs were being met so she was calm and our mum again. We cannot thank you enough!

Up until today I would have openly praised this facility. But today we saw an ugly, abusive and down right totally unprofessional side from the present manager - Lisa.My husband,who has lost his mother 2 weeks ago, and who is very obviously struggling with Parkinson's Disease, was accused by Lisa (the manager) shouting at him over the phone as being a liar - accusing him of not contacting her. We have clear evidence on our phone log that we had attempted to and left messages over 3 times in the last 5 days.On top of all that she accused a feeble, softly spoken gentleman that he was an angry old man and slammed the door literally in his face..not once but 3 times. ..nearly slamming the door on his hand and face!!Now is that a way a manager should behave? No no way!! She should be sacked and never allowed to be in a management position again.

Shocking for wheelchair access!!!!! It's an aged home, my friend wanted a smoke, and I hurt my back getting her to the pavement!!!!!! Only place she can smoke, or the road!!!!! Or onto the street!!!

I do not recommend this aged care to anyone. Worst management team ever.

Huge thanks to the team - because of you guys our family got extra time with our mum and you supported my brother and father who had to make difficult decisions with regard to her care.Also - as an aside - i ate lunch with mum numerous times - the food served in your home is better than most restaurants! Thank you so much for this and everything you did caring for mum.