Pets Domain

Have been a satisfied customer of pets domain for many years without any issues with customer service, quality or value till now that is,I haven’t been in there for a few months but I went in today to make a purchase and I must say that the store manager as she stated was her title was rude and dismissive and displayed very poor customer service skills. The other staff seemed keen to help and provide service that I had always been used too shopping at this store ,it’s a shame that the Managerial staff didn’t show the same respectful mannerisms. Must say very disappointed with my shopping experience we all know prices are rising in most areas but it really doesn’t cost anything to be polite and treat your customers with respect.

They were awesome with the help I needed and advice.Would recommend to anyone

Very disappointed in the service I got the manager was very rude to me when I wanted a refund on some crickets I got and there were only like two crickets in the container. Will be taking this further not happy at all will not be shopping here again!

Would recommend wodonga Pets Domain. Great service from all the team there amazing with there customer service when ever you need help with anything they will point you in the right direction and help you out same as all team members who ever os on shift that day

Went in to get a few things for the pets today. had a wonderful time looking around the shop. The two lady's on today were great help in pointing me in the right direction

Don't come her if you're looking for service. I needed help but unfortunately the staff were busy in their own conversation to help the only customer in the store (1245pm on a Tuesday afternoon).Also, the shelves were quite bare within the aquarium department with little to no stock available.

rabbits kept in absolutely terrible conditions here. should be reported. clearly do not have have animals best needs in their interest.

Always have high quality pet produce for our 33 year old parrot Paulie

I brought a “male” rabbit from here turns out it was a female she had five babies last night and they froze to death I’m very devastated and not I have ptsd will never step foot in here again.