Jim Kidd Sports

Great service, fantastic range, amazing prices

Went in to buy some shoes & shorts for walking. The sales person was very attentive & gave great service

I had to serve myself which was fine. Didn't need the extra sales BS anyway.I tried various shoes and chose the most comfortable, thought it was best to spend more than feel less comfortable.Staff never saw me/they maybe could have tried as it turns out I did need half a size bigger.Was in the store for 10mins and spent $100. W

Sensational service by Kat, who helped me with an exchange issue.A smooth and hassle free transaction. Thank you.

went here on 22/11/22 around 4:35pm a nice experience with helpful staff, except when we were waiting to pay at the counter, this tall african male staff ruined it all for us. he was super rude and impatient totally disgusting service from him. read from another review saying that he is the manager.. wow he needs to do better.

Worst customer service I have ever experienced from the Asian manageress. I asked for a price on a pair of shoes and she started yelling at my son and I asking where did we get them from. I stated that they were over in the pile of boxes in the isle on the shop floor and she then snatched the box from me and told me in a loud and extremely rude manner that these were not for sale. I then asked if they aren’t for sale, then why are they here on the shop floor. Again she said, “Not for sale” in an aggressive manner and in front of other customers who all stopped and stared at her unprofessional conduct. An absolute disgrace and appalling conduct from her. The shop was a mess with staff standing around not assisting customers. Will not be shopping or recommending this store at all.

Kat at the check out - Terribly rude and not nice to deal with! Had a rude condescending tone when we went to the check out items scanned $20 more then advertised , she snatched the box from the counter and went to check the price , while she did that we checked online and as she came back she said no she believed it was only one colour of the specific shoes and we did online it says all and tried to show , she snapped and said il check myself as she checked on the computer , we did say there was no need to be like that , she acted shocked and said she didn’t do anything was then rolling her eyes and making noises as looking up the items! She then found it online and smacked her hand on the bench saying you will need to sign up as a member to get it at that price . At Christmas time we are all told to give those in retail a break it would be of such retail workers like kat could actually give that back to customers especially those who did nothing but question a price error.

While waiting to be served at the payment counter, I noticed a massive difference between the staffs. The older Asian female staff was friendly and chatty while the other African Manager was very completely the opposite. We were next so my wife went up to the African male manager with the usual greet Good morning how are you today?" The African male manager looked at my wife and ignored her. Everything went SILENT! He gave us the change and receipt. We said "Thank you" and he replied "Thanks".How hard it is for a retail staff especially a manager to put on a smile