Casphone Phone, Computer & IT Repairs

Thankyou Raphael and Alison, you two are fantastic. They fixed my phone I was sure I wd have to buy a new one but they replaced my screen protector and are wonderful guys. Excellent customer service. I'm so happy. Thankyou guys.

Great service, super helpful and friendly staff. Prices are also awesome! Will come back again for any phone needs :)

I spent almost $600 on an iPhone 11 Pro repair. When I took it to them, they said it would be $150. Next I get a text saying it's ready for $568. They said they had to send it away, but failed to ask me if they should. I paid and a day later the phone blipped out again. They tweaked something and it came back to life... for 7 days. Took the phone back and they told me to go away, they were done with my phone. So I had to buy a new phone and if I need a repair... it won't be with Casphone, in or out of Carindale.Beware and Be aware...

Great value for money repairs on my iPhone. $30-$50 cheaper than others in Carindale. Service from Rafael was exceptional.

Went there to purchase a phone case for iPhone 12. The customer service was nothing special - a bit like the cases are located there you can have a look. No effort or offer to 'show' the products. Didn't realise untill we left the store about the Credit Card surcharge of 45c for VISA, which is a bit unusual. Not a big deal but would've been nice if the staff bothered to mention at the time of payment. I'm sure they have a note somewhere on the counter.This store is probably ok if you know exactly what you want & pick-pay-and-leave but if you're looking for any assistance or product knowledge I won't recommend.

I had a perfectly functioning pixel 5 that had a scratch on the camera lens that made pictures blurry when facing a light source. I took it to casphone to get replaced for $110.Trip 1: I dropped the phone off and stayed in carindale for an hour. I went to pick the phone up and was told the phone was damaged during the repair and that they'd replace the damaged part, but they'd need the phone for when the part arrived.Trip 2: about a week later I picked up my phone. The lens was replaced, but now;- the flashlight / camera flash didn't work.- the sensor that wakes / puts the screen to sleep didn't work.- the buttons were very tightI thought I'd just live with it, but I ended up needing those features to work so I took it back.Trip 3: the phone was looked at while I waited another few hours. I was told it couldn't be fixed but the buttons were now back to normal.The positives, they gave me a loan phone when it was damaged the 1st time, and they refunded my $110.My phone is still damaged with no offer to fix it, offer to pay for it to be fixed, or swap it with a functioning pixel 5.I don't believe they know how to complete the repairs properly, or that the parts used are quality parts.

Reasonable prices for phone repairs and very helpful with advice

Rip off on pricing! Broke my phone and would not refund

very good service centre with competitive pricing. fixed my phone protection and backing with excellent results