Bridgestone Select Tyre & Auto Collingwood

These guys are terrific. Nothing is too much trouble.

Upon my on time arrival at my 10:30am booking for replacing two tyres, I got told bluntly to find a on street parking nearby. When I brought my car key in, the same staff with a rude attitude told me there's a 1-2hours wait.Understanding It's been a few hot days but the customer service at this shop is horrendous, including the manager/shop owner.I think Port Melbourne franchise should be a better alternative for my next visit!Edit at 12:45pm on 25th January 2022Above was written at 12pm.I was waiting for one and a half hour in a cafe nearby but there's still no phone call as promised when the job is done so I decided to head back if the job is yet finished.It's 35 degree celsius day with strong UV so i put the windscreen sun shade on when I left the car.The worst part of my experience today are:1. The job is finished upon my return but there is never any contact/phone call to me as promised.2. My car was left back on the same spot on Johnston street WITHOUT the windscreen sun shade on so the car was scorching hot.3. The staff left my car in 1st gear and my car was parked very close behind an UTE equipped with a tow bar ball mount where I nearly hit it when I released the clutch after i started the car.This is the customer service of this particular franchise of Bridgestone select and where is the scrutiny of the service level of their franchisee from Bridgestone SELECT?Edit at 6:15pm on 26th January 2022It came to my attention that I did hit the tow bar ball mount of the UTE in front when my car was stalled from launching forward. Attached the photo of where about my Rego plate got dented by the ball mount.HOW SINISTER WILL A PERSON BE IF THIS IS PREMEDITATED.My advice for driver who still want to bring their cars in to Bridgestone Collingwood will be:PLEASE CHECK BOTH INTERIOR & EXTERIOR OF YOUR CAR CAREFULLY BEFORE AND AFTER THEIR STAFFS TOUCHED YOUR CAR.Also make sure you spare at least half a day from your booking time for their horrendous customer service!

Terrific service today with this company. Found a big nail embedded in my tyre. Got in quickly so could check the damage ( luckily none) professional and courteous staff snd back on the road under an hour!Thanks so much

Great guys and service, fixed a puncture at short notice late on a Saturday morning.

Great service, Tom and his team are very knowledgeable and friendly, all at a great price

Amazed. Didn’t think the service and price would be so good. Had a screw stuck in my tire. My partner put the spare on and I dropped the tire off. Picked it up and they put it back on and put the spare back (in the tricky spot under the car) then charged me $40. I thought I would have to pay so much more and have to swap it over myself. Thank you for making life easier 5/5

Tom and his team were amazing.I bought the 4 tires initially and ended up refunding these in favour of a single tire change, Tom worked with me to cancel my purchase and checked in throughout to ensure it was properly refunded.When dropped the car off Tom realised I had purchased the wrong tire model, ended up ordering it on the same day for me and gave me time to come back in the afternoon. Did just that, took less than 15 minutes :)Overall, stellar service, would definitely recommend!

Really appreciate the teamFast , efficient, ReliableTom takes care of their customers very wellNo other store had such great customer service and care.I will definitely recommend it to others

These guys were boss.Super quick and efficient, sourced and replaced a tyre from another location same day, and proactively sought the lowest online price and price matched it for me without asking. Literally half the price quoted by the local Beaurepaires, who also claimed the tyre didn't have stock anywhere in VIC or NSW.Would definitely recommend Donnellans The Tyremen (the underlying business for this Bridgestone) any day of the week. Tom will sort you out, thanks Tom!

Excellent service, always friendly and prompt. Back again ,another nail! The boys did another excellent job, all within 1/2 hour. Good job!