Australian Hot Water Northern Beaches & North Shore

After a disappointing experience with another provider, I called Australian Hot Water who were very helpful, quick to respond, and diagnosed the fault as an electronic failure within my Sanden heat pump. Being seven years old, I opted to replace the whole unit. Within a day the unit had been replaced and within a few hours hot water service had successfully resumed.

Our old 80 gal gravity feed Joseph Autohot water heater in the roof sprung a major leak flowing through the ceiling into the house. I contacted Australian Hot Water who were excellent in quickly responding and discussing options, we deciding on Rheem Model 4A1315. This involved isolating the old roof heater, planning and installing new pipework etc coupling the new outside water heater to existing pipework. I could not have been happier with the speed, expertise and professionalism in organising and completing the installation now working perfectly. They were very easy to deal with and the pricing for our complex installation was very reasonable, I would certainly recommend them to others requiring similar services.

Job wasn't straightforward but the quote from Australian Hot Water was significantly less than other reputable suppliers. I was very happy with the the job carried out by Troy.

Best service experience ever - phoned at 9am, service guy at home at 10:30 and water heater replaced by 2pm same day. Amazing!

Wish I could give more than 5 stars. The most prompt, most friendly and best service you could ever hope to find anywhere.

Our heat pump hot water system was installed yesterday in a very professional and efficient manner.service provided was first class and we would not hesitate to recommend this company to anyone.

Very responsive, on time, professional service and very competitive. Overall excellent service. Would recommend Australian Hot Water to anyone!

Georgie was so nice and a pleasure to deal with, she explained the whole process in detail. The plumbers arrived rite on time and the whole process was taken care of Very quickly. I obtained a bunch of quotes for my hot water tank to be replaced and Aus hot water came in $200 below the nearest competitor. Would recommend!

Excellent service from the first google search, prices including installation were clearly advertised unlike many suppliers who have to come out and do a site check.Their website booking system is simple and easy to use and they called to confirm everything within 24 hours.Three days later they had completed the installation and the place was left exactly how they started. Clean and tidy with a brilliant explanation on the warrantees.HIGHLY RECOMMEND!

Excellent, prompt and efficient service. They arrived within 5 minutes of the booking time. Storage tank hot water heater, which they themselves installed for me 25 years ago, removed through difficult access and new continuous flow system installed in its place in 2 hours flat, with the site left perfectly neat and clean by personable and highly skilled technicians. Could not ask for more.