PACK & SEND Brisbane City

Brilliant service. Aaron was extremely helpful with packing, quotes and communications etc until the package arrived at the destination. Very thankful for his service.

The people at Pack and Send were extremely efficient, helpful, and friendly. They outlined all the options to us, including sending our package through other channels, so we could make the choice appropriate for us. We have no doubt that we made the right choice, our international shipment was delivered quickly and smoothly, and we very much recommend Pack and Send as a professional, reliable, and friendly team to deal with!

It is with the deepest respect and gratitude that we offer this acknowledgment and tribute to the Pack & Send Brisbane City Team for their extraordinary effort in navigating the collection and safe return of our beautiful Daughter’s personal possessions from New York in the US back home here into Brisbane.Maddy, Aaron and Latha worked tirelessly to set up an arrangement with UPS in New York to securely pack and air freight transport back into Brisbane our precious family cargo.They spent 2 long months working hard on a daily basis to ensure all necessary safety and regulations were complied with both in the US and here in Australia for the safe return of our Daughter’s personal belongings.Maddy Aaron and Latha performed above and beyond all expectations in this emotional and logistically difficult challenge for which we will remain forever in their debt.They stayed in regular contact with us providing regular updates and reassuring us that all would be fine in what was a delicate operation across 2 Continents.They never gave up when the detail of the process became complicated, necessitating new solutions with additional paperwork to be filled out.The warmth and smiles from Maddy, Aaron and Latha on the day we collected our precious cargo from their inner Brisbane City office was palpable and priceless.This was a true accomplishment and a task way beyond that normally required of our local Pack & Send Brisbane City Team.They never faulted.We offer this heartfelt tribute of thanks to our new friends at Pack & Send Brisbane City for their best in class performance, dedication and genuine human care to a family in need where only the very best in business acumen would succeed.We love you Maddy, Aaron and Latha and the Pack & Send Brisbane City Team.Kind regardsRod and the Chiapello Family.

Had some artwork sent from Brisbane to Sydney. Contacted Pack & Send Brisbane on Monday morning, they picked up the art within 2 hours and it was delivered to the address in Sydney at lunch time the next day! They had advised me 3-5 business days as a best case, so we were very pleased. The artwork was very well packed and arrived in perfect condition. A little expensive, but well worth it for the fantastic service. Will definately use them again!

Great service. Went on line to chat service and they connected me to a consultant (expert) on Tuesday. Arranged to pick up the iPad the next day from the hotel on payment of the fee (reasonable) with warranty insurance. Cameron rang to say they had the iPad and had repacked it for delivery in Sydney and advised it would be available at Caringbah in a couple of days. The Caringbah office rang on Friday at 4.30pm to say it was ready for pick up. I collected the iPad at 5.15pm and all good and operational when unpacked. Tremendous service, staff were excellent and i couldn't be more positive about the service by Pack and Send Brisbane and Caringbah. Well done. I would recommend them to anyone needing such a service. Barry Shepherd

We needed to send a large framed painting safely from Brisbane to Canberra and Pack and Send's Brisbane office made it totally seamless and pain free. Thanks particularly to Aaron for his help, he sorted several requests for us to arrange delayed delivery without any issues. Much appreciate the great customer service provided.

Easy, On time and even quicker delivery of the package internationally. Online tracking information could have been bit more accurate/informed to avoid confusion for first timers with Pack and send.Could have easily given 5 rating but I choose 4 only due to rude Customer service related to Package tracking.

This is a big big appreciation from Taiwan.I am Kris, calling for making sure about a package is being sent from an unknown friend. I am insecure about everything. Am wondering if this is kinda a scam or real thing. Thanks to agent Aaron’ s help.I am grateful for his patient and professional service. Therefore, I comment here, and hope he could be rewarded as he deserves.

Awesome service. Great Brisbane people. Packing was A1. All went as we were told it would. The Bomb. Kind thanks to the two lovely men who picked our packing up from Brisbane.Kind. Informative, conscious of our cost, honesty and integrity who could ask for more. Well Done!