AdvancedLife

Over 2 months between photos being taken and photos finally being sent home from school. Then they sent me photos of the wrong child from the wrong class, and no photo of my child. No response at all to contacting them through their website. I am trying to see if the school can speak with them to arrange replacement photos otherwise I will need to request a credit card chargeback. What a hopeless company.

I paid for my son's photo on the Feb 8, 2022 and I was definitely not one of the late orders. All my son's friends received their order and I am still waiting for his photo. I have sent 2 emails to Advancedlife to follow up but I did not hear anything from them. This is very disappointing

Seriously how are they allowed to do school photos. Their services don't deserve even one star. Disorganise, late, rude as well as zero quality for photos taken by them.Not recommended at all.

Terrible service. Expensive. Waste of paper sent home each year.Huge email thread to get one missing sibling photo, I jump through all the privacy hoops yet just get rude emails or no response. I need to email the school to get the photo regardless. I wouldn’t bother apart from the children really wanting this particular photo they posed for.What a mess. I hope the school finds a new provider fir next year.

I never make reviews but...the school my daughters go to Their cousins attend as well so 4 have the same last name. I ordered a sibling picture for my girls (second daughters first year in prep) I didn’t get this as they mixed my neices picture up with my children. My sister in laws payment didn’t go through for the sibling photo and my she didn’t know, my niece went up asking we have a sibling photo so they assumed they were my daughters oviously didn’t check there names, All they offered me was for ME to go to bullen to get a picture taken in September so for there screw up I didn’t get anything except a refund. Not happy at all. If I had my choice they would not be my school photographer. I am very disappointed. Yes I got a refund but I still ordered something they were hired to do and did not receive

Just recieved our daughter's photos..... terrible. Her eyes are closed and everyone in the photo is so pale, no children are smiling. I am so upset, I usually give the photos out to family members (Not this year), I bought the larger package which was biggest waste of money. I have tried emailing the company directly, no response to my email. Disgusting customer service. I am questioning whether the photographer has actually done a photography course. I wish I read the reviews prior to ordering. Will def provide feedback to school to use another company next year.

My Children are currently in Grade 5 at a public school in Melbourne. This is the second time you have stuffed up and not taken photos, then when i call for the second time in a day are offered to travel to the office to have the pics taken. (the studio is not close to home). NOT HAPPY....No Grade 5 pic of my son....

Three years in a row of utterly careless, overpriced rubbish. Encourage your school not to use these charlatans that do not have an ounce photographic capability. Utter hackery. God awful.

It was 2011, very first school photo I got for my first son. It was OK back then. But the quality of photo become real bad for last 2.3 years. I mean real bad. People can probably take better photo with their mobile phone. What I still can't believe is that they charged entre school for group photo and didn't even take a group photos back in 2020. Right OK. It was due to COVID situation but they should have refund us if they could not take group shot. They gather individual photos on one page as a group shot but that's NOT a group photo that we paid for. Unbelievable service. Rip off!!!!School should really consider changing the company.

NOT advanced at all. Unprofessional, rude, disorganised and arrogant. Shocking' customer service’I can’t believe this mod is allowed into schools to interact with Children.The average age of these ‘photographers’ seem like they were born before Kodak!Get with the times, the ‘rules’ and contemporary expectations.