Officeworks South Yarra

The worst customer service ever. Just now went to do some print - the price for self service is 49C for a page, the one at a counter is 79C a page.I tried to do a self service, email pages to address and tried to scan the code. It kept saying me there is an err so I had to go to the counter.Girl at the counter said me I needed to have a card. I asked for the card, first she gave the card and than mentioned card is $1.75. And than I had to put money on the card to pay for my printWhich actually doesn’t make sense, because I was printing only 3 pages.I said that in this case I wouldn’t want purchase a card if I knew I had to pay.She turned in the rude mode with no explanation going to another counter. Apparently, I meant to follow. Sorry, I cannot read your mind. How would I know?Printing is okay but I wouldn’t recommend going this one just bcs the way stuff treats you

Zac was excellent with his assistance and went above and beyond to ensure I was a happy customer! Extremely satisfied and I have never experienced such attentive and helpful customer service!

Regular customer at the South Yarra store, usually always have everything in stock. Girl who greets at the door is such a gem, always willing to help me find what I’m looking for

Small outlet of office works located on the commercial road.All most every product is available for daily office works.The staff is nice and helpful . They have printing options also with 30 mins free parking on the site . The place looks well organised and clean .There is couple of machines where you can print your photos with very good price . The shop is surrounded my office and cafes.

Great local Officeworks, with all the basics we need, really appreciate this branch. However, the 1 star is because they are removing the coin operated printing card recharge machine, and replacing the whole system with cards.Absolutely despise every business removing the options to pay with cash.Specially when scams and fraud are growing more than ever with the world of tapping cards, so I prefer to go to ATM now and then, get cash out, and leave the card at home, much safer. Plus much better to manage our budget if we only carry the amount of cash that we should spend on the day, so we can avoid compulsive unnecessary over shopping.Also, doesn’t help to manage bank statements if suddenly we have a bunch of tiny transactions in it.Imagine, we print 2 pages at time, and then will be these $0,20 cents transactions just to make statements longer when managing our finances.Big NO NO to all business removing cash options and forcing card payments into people.Also, they keep going on and on about the environment, where are those printing card recharging machines going now?If would be much better for the environment if we could keep using the recharge machines to recharge our printing cards using coins, and you would have saved the environment from having to manufacture all those card payment machines to replace them.Time to buy a printer and stop printing at office works.It was good while it last.Shame that they had to ruin a great thing.

This Officeworks is probably the worst one I’ve ever been to. I was waiting in line for 10+ minutes and the employees knew they had six or more people to get through. This guy in the yellow bucket hat (Angus) just about to serve me and the five people behind me, and then suddenly stopped wanting to help the people in the queue. He decided to then walk to the front door and just talk to his other employee and just lean on the aisle post doodling.I was so shocked that he decided to stop helping anyone which was part of his job and left the only guy to help everyone behind me. Retrain your people or get people who actually have the urgency to help or work properly.

Well stocked for a inner city office works! Not much parking so you have to get lucky

ALWAYS bring a USB with you!!! Waited for 55 mins in the shop, but couldn't get anything printed, due to an unknown technical issue with the incoming email server at their end.

Staff are unwilling to assist. They had the product I was looking for but didn’t have a display demo. I asked the girl if I can see it before I buy and she was reluctant to do that and said it just a brown box! I stressed that I want to actually buy it and want to see the product features on the box and she kept arguing and saying it’s the same as in the website. Girl just go and get it!! She did eventually but instead of bringing it to me she placed on the bench next to the register and told me from distance it’s over there! Girl at the register wasn’t excited about answering my questions either and then have the audacity to ask me for a donation! 2 stars only bcoz they had what I travelled to them for!