Australia Post - Morang South LPO

The staff here are always friendly and helpful. Its true that sometimes you need to wait in a line but it usually goes fast and its a small post office that has a lot of people using it. The staff do the best they can to keep the line moving and its no fault of their own if customers get to the counter and have zero idea what they are doing therefore holding up everyone else waiting. All post offices are busy. I like it here because the people working here are always friendly and very helpful.

Best experience of Australia post. Staff are friendly and cooperative. Customer service is excellent.

Yes this post office is busy but the staff aren't to blame.There are 2 other post offices 10 mins away.I come in here at least once a week and every staff member Ive come across are helpful and pleasant to deal with.

Heh, Morang South LPO" pretty much sums up my experience here... Huge queues

Better experience than I usually have here. Seems quieter now the place has been renovated as this post office is usually so packed with long waits

The staff at south morang post office have been so helpful. The process to get a passport has been wonderful, they are so thoughtful and thorough and understand every piece of the process. Nothing was to difficult for them. Thank you for your patience and being so understanding. If you need help with australia post I would recommend the help and service south morang post office staff provide. Go see them.

Service is extremely slow...be prepared to put your life on hold.

I went there to lodge passport applications. They looked at the photos and said it's not sharp enough and paper is too thin. Then they asked if I wanted to take a photo there. My photos were printed professionally and exactly as per Passport Office Guidelines. When I asked what's the specifications (resolution or paper weight) they were not able to provide any.When I went to other post office, I was able to lodge the applications without a problem. Please beware of this place if you want your ID or passport done here. Very sad to see this kind of people.Update: I've contacted Australia Post regarding this and they replied, We’ve addressed your concerns with the Area Manager for the Post Office who will address your complaint and take the necessary action.""

As I stand in the photo line nearing my 40th minute. 2 more people in front of me. So what another 40 mins to wait most likely. 2 people in front have been served in that time. 2 people behind me have left. What an absolute joke. There are others behind counter doing nothing. Do you're job. Ask us what form we need so we can pre fill it while we wait for 1 slow person to photograph us and walk slow people through their form.