Optus Swan Hill

Very helpful love the down to earth staff lol

Due to the admin, quitting the day prior, the shop was closed on Monday morning,had to go to Harvey Norman for Optus guy there, for a prepaid wifi device, put me onto an old plan of $50 for 75g, then put in wrong ph number so I couldn't access my account, only used the first month,then tried to dssconnect , was billed extra $50 for data I didn't use and can't cause I disconnected,has taken 5trips to stores and 5calls for a service I really didn't want ,I wanted a prepaid,now I've paid for service I didn't even use and two apps uploaded to my phone and a useless prepaid device, not to mention that only being a customer for 1month my details where stolen by Optus hacker,worst service ever

Dropped in graves a new phone staff really good to me..shop clean and tidy..

Due to a clerical error we weren't billed for several months. The rep we spoke to said it was optus's mistake and we didn't have to pay for it. It seems we were misled. Also, we haven't been recompensed the money that optus already owes, which would have dramatically reduced the bill had it been applied to it, taking a lot of sting out of the insult.I wonder how much telstra charges for the same services? Surely they can't be worse!

These guys have always got the answers to my questions

Prices were not as shown on the fixtures. Everything was more expensive. Think customers are being ripped off.

Good place I got good service over a year or so ago

Always friendly service when we visit with any questions we may have.

Would never go there again and would no even recommend to my worst enemy as I have more respect for my enemy's