ALDI

I just feel like wanting to give a good star when i saw a cheerful staff!

ALDI has the worst customer service any grocery supermarket store in the country if they do get some Pleasant staff they don't last very long they're not wanted I've been screaming that yelled at threatened simply for asking questions if you ask for help people just walk away and say they're busy and they mostly sell rubbish not food

I'm a fan. Got some great deals. Missed out on some too... (get in early!)Free 2H parking up stairs.A sign at the ramp for parking lets you know how many spaces are available upstairs.

Great place. Easy parking. And free parking for 2 hours. Close to city as well as my house in Toorak. Friendly staff ..

Absolutely ridiculous and worst experience ever in an Aldi Store! I understand that Aldi requires you to have your bag checked, but last time a guy with blonde hair asked me to open up my luggage in the store. That's unbelievable! Are we in the airport? It's just a supermarket, how can that be legal? Their bag policy here is just on another level. They should fire an employee who can't understand what privacy is. I won't ever come back to this store... Unbelievable.

Freezers were empty last week, this week 70% still empty. There are no bags AT ALL in the fresh produce section (again) to put fresh vegetables and fruits in, so veggies are touched and exposed to all surfaces including the cashier touching them to scan. This is a hygienic and OHS issue. When i spoke to the Aldi staff, he strugged his shoulders several with the excuse that there is shortage supply of bags.Who is the store manager in charge and overlooking these matters. Either this Aldi store is badly managed or has staff shortage or staff are just too lazy to re- stock items. South Melbourne Aldi store needs to pick up their game, as outer suburb Aldi stores don't have this issue.

I was injured in a fall at the South Melbourne Aldi store last evening. I slipped on a piece of lettuce leaf lying on the sloping floor that leads to the exit. Not a single member of staff so much as enquired if I was Ok or needed help. I had to literally crawl across the floor to reach a hand rail which I then had to use to drag myself up off the floor. I have bruising and swelling to my right hand, bruising to my right shoulder & severe neck pain.I am an elderly woman and it's a miracle I didn't break a hip. I'm disgusted with the in-store staff who offered no assistance, showed no concern and left me to humiliatingly crawl across their filthy floor.I am also disgusted with the processes for making a complaint. There is no way to phone anyone. I have had to email via their website which leaves me with no record of what I said or even any proof that I sent that complaint in. If I do not receive a reply by the end of today I will be contacting relevant authorities and reporting you for safety violations, Leaving waste products on sloping floors is a clear violation of your duty of care. Leaving an injured old woman to crawl around on a floor trying to get herself up without so much as asking if she needs assistance is a clear violation of basic human decency.

You have to keep a very close eye on dates of meat. Our own mistake but couple of times we bought chicken that goes out of date the same day and it’s not even discounted