Electrolysis & Laser Clinic - Day Spa & Beauty

never received anything less than amazing service here! happy with my results

Very disappointed.I traveled 45 minutes for this appointment. My Mum had to take time off work to drive me as I had surgery last week and am unable to dive. 5 minutes before the appointment I received a call saying they couldn’t fit me in as they had double booked. Waste of time and money.Will not recommend or go there in the future.

With great friendly staff and equipment I felt relaxed and confident that my procedure would be a success. I left with beautiful products and information about aftercare.I highly recommend this clinic they are professional and welcoming. I will definitely be going back for many more treatments.

These guys are excellent and I highly recommend. I have had peels, diathermy along with injectables. I have been more than happy with the results.

I have been coming here for awhile now but won't be returning due to a total lack of communication and disregard for messages left on their voicemail. I spoke to Alana earlier in the same week to make an appointment for a facial and laser treatment for myself on 29th May. At no time did she tell me it was a local show holiday and that they would be closed. I drove 40 minutes there and 40 minutes back for this appointment. I find it very rude and ignorant that no one bothered to call me to reschedule my appointment prior to my arrival. When I found the doors locked I rang and left a message on the phone number they have listed on their website and brochures but STILL after 5 days no one has bothered to call me back and apologise. This is very rude and extremely bad customer service.

Don't waste your time. Terrible service, customer is always wrong even when proven right.Prepaid a 10 session pass Sep 2019 not being informed of a time limit. Had 2 sessions before my baby, c section (6 week recovery/no driving) before COVID hit and shop was shut for 7 weeks. I made an appointment via Facebook Book Now" for June 15 and called

Had tattoo removal done. Burnt me bad. Went in to express concern and was told “it was normal” in an unkind manner which from previous treatments from other clinics I knew this was untrue. Had to seek medical attention and second opinions from other laser technicians. Permanently scarred from this experience.Edit this was in March last year. The managers concern now and reporting of this factual ordeal is quite sad.

Willeke is professional and is always a pleasure to deal with. The results of my treatment have been better than I imagined and I will not hesitate recommending them in the future.

Just love the time, Care & Professional service you get from Willeke. I've just had my Eyebrows & Eye-liner tattooed & the results are truly amazing. The whole process was explained & carefully done & I am so happy. It even makes me look younger, making my morning makeup routine very easy, but I can also have that natural casual look with just a few touches. I'm so impressed, I'm now booked in for electrolysis hair removal treatments for my face & groin areas. I wouldn't trust anyone else to perform these on me.. The knowledge & expertise Willeke has in the beauty industry is strong & extensive & it shows in her work & results given. One of the few women out there providing electrolysis & teaching. With specials on at the moment, I'm booked in for the 'Micro dermabrasion facial & can't wait to see the results from that. All I keep thinking is, 'Why didn't I do this sooner'? If you want personalised professional treatments, then don't put it off.

The clinic is professional and advanced in their knowhow/abilities. Service is very kind and informative. Willaka who I like to go to, is so fast and accurate at the electrolysis it is not an ordeal - and that's from someone who was told they were the biggest wimp of a prior therapist| I like the specials for the luxury of it and because it introduces you to the top of the advances in skin care. Calloundra is so beautiful and the clinic is in a top spot so many other things are possible to be done around the appointment.