Cotton On

Join 1000s of businesses refusing to partake in medical apartheid. In store discrimination in 2021 is just unthinkable.

Waited to be serviced on Monday for 5 minutes one staff behind register servicing customers the other standing folding clothes.Was not impressed.

Rude staff,pathetic.stinky & dusty rooms, always compel to buy their bags if u don’t then u have to grab stuff all the way into hands ,, no one serves infact have to sneak for a lady to open up their fitting rooms ..

Went here today and the lady who served us was great and friendly.. Thanks

Very nice and a lots of variety very helpful staff i give them 5 stars

Disgraceful service. Extremely rude and patronising manager on duty on Boxing Day 2020, she could not work cotton on gift voucher and accused us of using up and had no credit on the card. When we were naturally offended and upset that that was false as the gift card was in its original sleave and unopened and was a gift for Christmas, she accused us of being rude and refused to help.We have never been treated so poorly by a customer service person in our life. When we asked for her name to know with whom we were dealing with, she replied, “for privacy reasons I am not giving you my name.” What a disgrace and disappointment that she would not even identify herself.Would not recommend shopping in this cotton on store. Completely horrible experience, don’t ever purchase gift cards at cotton on as a present and definitely do not stop at this store.

Had a great experience getting a beach towel. Spoke to a nice lady over the phone who confirmed the towel i wanted was still available and she put it aside for me. When I came in, the lovely Aaron greeted me and processed the towel. There were in-store and online price differences but Aaron gave us the online price once he confirmed the price. Legend. Would shop again.

If you are Asian, it is better not to go here.Especially “East Asian”All the change room was locked,so I asked the staff “Would you open the room? it’s all locked”And She suddenly looked unfriendly and told me to wait.I was holding up that I was trying on two, and there was an outfit I kept in my shopping bag, and she said in a suspicious tone, What's this?"And At the cashier

amazing customer service, loved shopping there