The Unusual Pet Vets Murdoch

Used to be great towards us over the years, helping our pets and giving compassionate words after losing some pets. Unfortunately that's all cone to an end as the staff have joined a group we are in just to spy on our posts and misjudging those posts as saying negative things about them. They were just posts asking for advice as that's what the group is for.. This was the first breach of trust. Because of their misjudgement they have banned us from doing anything at all with UPV which has been very unfair. I am autistic and very sensitive especially when it comes to unfair situations. I have tried numerous times to say how upset and sensitive I am, showing them information that autistic people are generally really sensitive but they didn't give any thought or compassion to what I was saying and just blocked me... Today I even left home upset after having a meltdown and walked in the heat to the train station then again to the vets to try to talk to them in person but I was told toleave and at that point I was feeling sick, dehydrated and very upset but they still didn't show any compassion and just ignored me while I was crying. They didn't even call my mum and she was worried about me, not knowing where I've gone. This vet and its staff are bullies and they aren't accepting or compassionate to people who are neurodiverse as I've experienced. There is still one vet I do respect within the UPV though and that is Lucinda as she hasn't ever been mean to me.

The Unusual Pet Vet fitted me in very quickly with my sick pink and grey galah , they went above and beyond to find out what was wrong with her .She is now on the mend with antibiotics, there follow up care has been amazing aswell .

Efficient and reliable.After presenting with an emergency at other 2 other vets first thing on Monday morning who both fluffed around (one even after I made it very clear I thought it was worse than it looked with a very out of sorts bunny deteriorating fast, kept us waiting half an hour in the waiting room before telling us they couldn't fit us in, another who took extensive contact details by phone, then suggested we come down to be assessed by a vet nurse and the vet consult would probably be by telehealth at the same price but later in the morning!! Ffs )The receptionist/nurse here was amazing. Told to come straight in, we were triage within a reasonable time and even though it was the worst news, I highly recommend these vets.Maybe if we had known more signs earlier and known to come here, we would still have our much loved bunny friend. We are heartbroken, but Thankyou for doing all you could.

Unfortunately It was a sad couple of visits to the vet, as my son had to put down his pet bird. The staff at the vets was fantastic. Tried everything they could to turn her around but in the end there was nothing to be done. The compassion and care shown by these guys really proves that they are animal people through and through.The after care and check up on my son was also a nice surprise and appreciated. Highly recommend these guys to anyone.

Very friendly and professional service. Our rabbit received excellent care. Thank you

UPV have always been incredibly helpful to me with my reptiles, fish and injured wildlife.My recent experience with Dr. Tara was above and beyond what I deserved as a painful vetmed colleague struggling with my own grief as a client. Nevertheless, she was informative, patient, understanding and very generous with her own time, even offering to stay back after her consults so that I’d not have to go through euthanasia of my pet alone.I’ll always be grateful to the past and present UPV Murdoch teams and will be using them for many years to come.

Won’t take our bunnies anywhere other than the unusual pet vets. Had a near death experience due to a generic vets unfamiliarity with small animals and the UPV team were vital in our bunny’s management and swift recovery.

Super satisfied with the customer service and attention to detail. The UPV's took first-rate care of my birds, and I found their prices to be very reasonable under the circumstances. It was well worth the 600 km round trip to access specialist care for my very unwell parrot. I thoroughly recommend this veterinary practice to anyone with an 'exotic or unusual ' pet. Thank you to Dr's Tara and Luke and the clinic staff for successfully diagnosing and treating Kandi.

The professionalism & care from these dedicated Vets, animal nurses and staff is absolutely awesome. Thank you from my buns, Bubbles, Oli & Layla.