Fantastic Furniture

Staff are helpful, but I've never been approached by them. I've asked for assistance once and the particular staff member I received help from was evidently not in the mood to help, but they may have just been in a bad mood. The bloke working in the warehouse it's always approachable.

Disappointed that my delivery didn't show up but at least I got my fee back. However $60 to put together a buffet and $15 per chair is crazy. I hope that the furniture will be good when it finally does arrive.

I was happy with my purchase but I was very dissatisfied with the staff service and attitude towards the customer I was very disappointed. with them

Store and product is good however OMG, delivery contractor (Green Little Truck) was painful. Very rude customer service. Asked for indicative time for delivery and he didn’t provided one. They arrived home without notice and then they expect to drop everything and attend them. Left big box of lounge in garage and no courtesy to bring in home. I mean what’s the point of delivery? We pay for delivery to get ease of business and save our time not to get painful experience.Fantastic Furniture, you need better contractor to enhance customer experience!!

The staff member that assisted during my purchase was friendly and helpful.

I knew exactly what I wanted, as I did research online. I don’t think I have walked further than 10meters in that store. Friendly and professional staff. Helped me straight away, placed my order, payed, had my furniture put in the car for me and left the premises within 12.38 minutes :)

Staff very friendly & helpful but sadly I was unable to get what I needed.

We love FF they keep their prices low but it does not compromise their product. We have been buying from them for over 15 years now & will continue to do so. Great product great staff.

Great service,big range at great prices.

I was told that my desk was going to arrive the following Monday after I ordered my desk, (this is what I was told in person to ordering it)I ring up Tuesday and I was very polite asking if it had come in, the lady nicely explained the truck was cancelled and will be in on Thursday which I was fine with and the call ended, then a different lady rang me back just to say that she told me that it would take 3-4 weeks, and I was in shock and said “oh?” And she goes “yes I told you this in person and it’s on your docket” which I didn’t have in front of me, and I didn’t check because I didn’t need it until I picked it up, she was very rude and just said, “you can pick up part of it but we don’t have the rest, it will be 1-3 weeks” saying yet a different time?!