Petbarn Ipswich

I could not find a staff member at the rear of the store to assist me so I gave up. When I went to the counter I was greeted by a trainee. He was very pleasant but had zero knowledge. I don't think such junior staff should be left alone at the counter. I had questions but he didn't even offer to find a senior staff member. I was disappointed. Then when I got home I found my $100 plus bag of Royal Canin dog food had several rips in the bag that had been sticky taped up. I feel the freshness of the contents would be compromised and the amount of contents. This clearly should have been a price mark down item. I was not a happy camper when I got home with my expensive inferior product.

Friendly and helpful team. Good range of products.

Always good. Kids love to look at the fish and they always match the price of competition

Good afternoon. This is a big thank you to the Staff at Riverland's Petbarn. They went out of their way to help me purchase the Sporn Ultimate control harness for Princess Lightning on Thursday 20th January. Discussed it with me and were so very helpful. Other advice was also answered for me. Reassured me that she is a normal fox terrier and explained that her behavior is normal for her breed. She has wore it 3 times but already she has stopped tugging and pulling. I love that she no longer has any pressure on her throat as it has stopped her from coughing when walking her. It is so easy to put on her. I have tried so many different walking leads and harnesses. This one is already a success. Will recommend this harness to my other dog owner friends. Thank You. Sue and Princess lightning.

I have been shopping at this particular store for years. Today I called the store for some advice and Dylan was incredibly helpful and gave great knowledgeable advice. Awesome customer service!

Friendly knowledgeable staff and excellent prices

I've been a regular customer for over a year now, and sad to say that if this wasn't the closest option for us, I would definitely shop elsewhere.I'm happy to pay retail prices, but not when half of the product is dead and rotting within the container.When I brought this to their attention, and asked if it could be discounted due to the decay, the manager on shift didn't seem pleased but offered 10%.But you could clearly see that more than half of the contents were dead.When I got home, in total there were 7 live crickets between two containers.Not particularly impressed as I don't believe the price is fair and reasonable for the contents.Again, I would shop elsewhere if we could.

Great service , staff are excellent, takes time to talk to you