Baby Bunting Moore Park

Horrendous experience I had my car seat install booking for 10:20 and arrived 5 mins early after trying to find a car spot - they had none of the fitting bays free. I was told I was too late and would need to reschedule I then spent the next 45 mins in the rain at the loading dock while they tried to find the car seat which is now out of stock and missing. Double standards on expectations around being on time. Terrible customer experience all staff except for the loading dock guy were extremely rude and said it was my problem there were no spots and I was late. It’s now my problem they don’t have the car seat and I am due in 2 weeks and will not have another opportunity for fitting. I will not be shopping here again and recommend others look elsewhere also

Just popped by to get a breast pump for my wife and my newborn in a rush, I can’t be grateful enough that Sylvana was working on today! She has been so helpful and accommodating. If only everyone was as nice as her!Thank you so much Sylvana,I hope you see this review!

We visit this shop to buy a pram today. When we check out we use the gift card to pay. However the counter accidentally put one transaction as cash sale. And She explain there is a mistake. But She blame us that we should use this gift card by order number? The card we're sold all by random numbers and how can customer knows use these by orders without any instruction in store. It took long time to fixed. And when we found there is a deep starch on the metal of handle after we get back home.No very satisfy shopping experience.

So unhappy with their service. This was our first and probably the last purchase at this store. We got uppababy vista 2 pram on layby and about 2 weeks ago and were misguided by the staff that if we get change of mind we can cancel the order anytime before making the full payment. Today we got to know that’s not the case and change of mind in case of layy would result in 20% deductions from our initial deposit. Though it was their staff mistake, nothing was done and just given a plain apology. Didn’t like the way they handled the situation at all. I wish we had made this purchase at baby kingdom where they at least value their customer. I was so excited when we shopped as this is our first baby but today they way they handled the situation made me into tears. NEVER WANT TO GO BACK TO THIS STORE.Edit: I am editing the original review based on my recent experience with this store. They’ve improved their customer service and are now nice and pleasant to deal with. They’re the nearest store and Even though I had first bad experience with them I would’ve to visit them for baby stuff. Their improved good customer service and dealing has changed my mind and therefore I am changing my original review.

Had a car seat fitted on Thursday. for my granddaughter Amazing service and every aspect of the fitting and use was explained to me step by step. Well worth the cost. Thank you.

Conveniently located in the parking floor of Supacentre. There's lots of parking but can be difficult to find a space near the entrances. The shop fitting is a bit older but it's neat and well stocked. Basically it'll have everything you'll need for your baby minus a few brand items.

Came in looking for an item they had listed as available online. Service person looked up on their system and confirmed 4 in stock and yo go and wait where these items are located in the store. So I went and waited... and waited and waited - no one turned up to help me find this item, despite floor staff hanging out having a great conversation- So I left and went to the Alexandria store where the service was on point

If I could give no stars I would. Baby bunting Moore park unfortunately have the rudest staff, we have had bad experiences time and time again but have continued to support them and overlook them such as my in laws made a purchase for us from overseas when we had our baby and they delivered a cheaper version playmat thinking we would never know which we wouldn’t had my sister in law not told me what they were getting us. It was such a fight to get the correct product . Today I booked a car seat change and due to trAffic I was late. I called to let them know but no one answered. They rudely said no they can’t help me even though the lady doing the car seats was sitting in the car park doing nothing. It’s disgraceful service especially having driven so far with a baby is not easy. They have no customer service no nice way of trying to fit you in or make a plan for you just a straight no book another appointment. Will never set foot again into that store. Do not support them they are horrible.