Slattery Auctions

Rude and racist staff when we came to pick up items they are angry and impatient very bad customer service in Sydney Milperra auction .

Bid live at a Slattery Auction on June 12th 2019, my bid kept looking like it was was going through, it was accepting it and then allowing me to bid again, I thought I was the highest bidder, only to see after the lot disappeared that a room bid was accepted, the system had rolled back and all my bids had been ignored, even though I had bid up to $1200 on a item that was passed in (referred) at $900, I was naturally extremely upset, I had set my heart on purchasing that particular lot and I was prepared to pay over $2000 more for it.To make things even worse and definitely a whole lot stranger I logged into the Slattery system and checked my Active Bids and there was the item, bid accepted (not mine) for $900 (item referred - not sold) and there was my bid showing (my max bid $1200), how could their system register the fact that I had been bidding up to $1200 without accepting my bids, multiple times. How can the integrity of their online system be trusted, this is a very strange thing to happen and it does make you wonder what was really going on! How would their customer feel (seller), for example a local Council if they knew that there asset had been sold for $900 when we were prepared to pay more than $3500 for it, is this a one off event, it is deeply troubling and very very concerning especially for their sellers. In this sale it is possible that NO Online bidders were able to bid AT ALL, if that was the case that would have cost their vendors thousands and thousands in lost asset value.To top it all off, I called soon after this happened explained to a office girl what had happened before the sale was finished, explained I was prepared to pay more, the item had not been sold and was on referral, was assured I would receive a call back and hopefully it could be sorted out and the item put through to me, you guessed it, no call back, nothing! I had to ring again and complain, not professional, in all honesty not what I was expecting at all, very disappointed with the whole thing.Later when I had to chase Slattery Auctions, I eventually received a call from one of the owners so that I could explain the situation, I will look into it and come back to you

Absolutely amazing people , customer service is nice and friendly and understand and here in Australia not overseas , when you ask about item Or Advertising item never lying and very honest very high recommended , not like graysonline auction dodgy And other auction .Thank you guys you doing amazing jobThank you to being honest for everything keep up the good work

Very bad did not communicate properly and rip people off

i have been dealing with slattery auctions from the start what puts them way in front of the rest is they have integrity if you are a small player like me or a large company they treat you with respect and i have found as a buyer and seller everything in there dealings was transparent no hidden sneaky stuff they deserve to be the premier auction house in this country cheers and regards dave brew runswell machinery pty ltd

I boughtAsset: 2007 Maxitrans A&B setMy driver came all the way from Sydney to Brisbane. And we found damage 4 wheels and damaged cable connection. The rest of the auctions in Australia always describe and display damage from outside . I knew no Auction can't show from inside. But at least show us whatever they can see.And no response, I received so farSo we will be prepared and come with Mechanic. But I found paucity in my recent bought.

Worse customer service, people working there are scums only care about how to take your money be aware they promotes something and sell you something else.

The worst service I’ve seen in my life, and I had an argument with Richard in milperra auction and they didn’t give me my item so I’m gonna complain and take them to court

I have bought many vehicles from Slattery's in Villawood over a lengthy period, mostly online and I cannot fault their processes. The team here are fantastic across the board and know what prospective purchasers expect. They are very thorough with their descriptions and keep everything on the up and up. It's always a pleasure doing business with these guys and I can confidently recommend them.