Stihl Shop Dandenong

Efficient ,reliable and professional in servicing our mower and whipper snipper over many years. Thank you Ken

We cant speak highly enough about this business. Nothing is too much trouble. You are always there to help your customers, especially now under the challenging conditions we all face. We needed a replacement chain and you arranged delivery for us. Always a pleasure to deal with your business. Excellent service from your happy, courteous and very efficient staff.

Been attending the same store since it was located in Springvale South.I was after some STIHL products for a farm property I recently purchased, namely a professional chainsaw and a professional line trimmer / brush cutter.Store is located on a easily accessible site on Cheltenham Road near the Dandenong CBD.Plenty of onsite car parking making it easy to load and unload.At least three full time staff members who all have a good working knowledge of the products and able to give good advice.Workshop at the rear handles all small engine mechanical repairs as well as warranty repairs and times servicing.Disables car parking, wheel chair friendly.

Was happy with this store until today which is unfortunate cause thought I found my home store. Usually friendly service but not this time. I know things are real busy atm but Stihl. Was accused of expecting work done for free which never happened. Wanted to know what was wrong with my machine but wanted to fix it myself if possible. Happy to pay them for the time taken. Problem was the diagnosis was incorrect and same issue was still there. Still not the end of the world but to be so rude you couldn’t really expect that I would book it in again. I would really like if these people weren’t so arrogant. Obviously they have more knowledge but maybe if they asked their customers about recent activity the problem might be found sooner. In the end I have been told there is an air leak issue which is funny cause when I got it back from them I thought geez there seems to be a lot of air coming out from somewhere which hasn’t been present before. Anyway better end my rant now. Cheers.

George is a fantastic pal, great customer service, super friendly as he guided me throughly step by step how to install the trimmer which I have never done before. Would definitely come back.

Received awesome service, advice and support from Josh. Could not recommend more highly ! Great products and knowledgeable staff.

Exceptional customer service, parts, repairs & advice.Was able to order a replacement rear axle for my Victa lawnmower and get it up & running in no time thanks to the guys at the Stihl Shop in Dandenong.Staff provided expert advice and we're keen to make sure I had a perfectly operating mower at an extremely competitive cost, all done in a very timely manner.I could not recommend these guys highly enough and have only had very positive experiences in the last 10 years or so of dealing with them.

Excellent service and quality help from people who aren't trying to rip every customer off. Highly recommended

Just purchased a whipper-snipper.The team here are very professional, friendly and very easy to work with.Would highly recommend .They took the time to show me the workings of the whipper-snipper.put fuel into it and ran it before I got it.The whole experience was very pleasant.Thank you to the team.

The best Stihl around! You can see why they’re award winning!Always friendly and great service.Recommend 100000%