Ampol Heatherbrae

Nice clean facility. Decent food selection for those on the go. The petrol station is clean with a working air station and water station that includes a bucket and squeegee. Boost juice is onsite (at the time of this review) along with a hungry jack. The toilet was nice and clean also.

This is a mid trip coffee break for me, maybe a pie or a treat, always stop in

This AMPOL refuses to accept any of the loyalty / discount programs. EG Everyday Rewards, Toyota, NRMA, and in my CASE, the Veteran's discount.I will not be going back there EVER and suggest any Defence personnel and Veterans give it a wide berth.Just off the highway a few KM further north in Raymond Terrace (turn left at the big roundabout) is another AMPOL that DOES honour the discount programs. Or take the Raymond Terrace/ Nelson Bay Exit (Richardson Road) a few KM's past the big roundabout and there's ANOTHER AMPOL just to the left as you get off. It's easy to get off and back on the Motorway to visit either of the alternates.

One of the rudest people I’ve been served by anywhere works on a Monday and Tuesday night , the New Zealand lady , down right rude , unhelpful and snappy , acts as if she hates to serve u or just do the job she’s paid for , like it’s an inconvenience that u go in there and buy stuff !

This is a debacle of a garage. They have only one all purpose toilet for everyone to use, if your bursting you'll have to wait in line and be quick about it - plus it opens into the shop!!!!They focus on the cooked food area but the quick take away food items leave a lot to be desired - stale sandwiches! The drinks fridges are groaning with beverages that suit the needs of runners, gymnasts etc. What is there to drink for the normal folk? They do not give Woolworths points as many ampol service stations do, and according to their dockets they are Caltex not Ampol! Never again, what a disaster - oh but they do have heaps of charging stations - so it's obvious the clientele they are catering for!

What a scam, selling Prime drink for $19.99 ! Go to Woolies and buy for $4.50. Blatant attempt to rip off customers. Shame on you

Overall good experience. Didn’t fill up on petrol.Plenty of snacks and drinks. Cabinet with hot meals. Serves lots of fresh drinks and coffee.Great couch in the seating area and friendly service. Ordinary coffee but good iced coffee was good.Single unisex bathroom available, could be maintained a little better. Recommend putting in a hook for bags.

Great modern service station/centre

Nice servo.Great diesel price!