BlueCare Head Office

Driver education sorely needed. Inconsiderate driver of 454-WOJ Mon 24 Aug 2020 8:45 am MCDonald's Albion

We had ladies coming for personal care for mum and they were nice enough but beyond giving her a shower they were pretty useless. Their staffing office were unable to send consistent people which meant always having to show them her showering routine again and again and again. We tried getting them in to make breakfast for mum but again every carer did it differently. No consistency made the service more hassle than a help. And as for the admin people, totally hopeless, negative 5 stars for them. This organization puts their business model before the the needs of the the clients, would not recommend. As for non for profit, ha, bet the people at the top are on six figures. Oh, and after the royal commission, the gov fixed all these problem, yeah right!

.Its frustrating phoning Blue Care Alexandra Hills the waiting time is excessive. Today I waited 10 minutes before the switchboard operator could take my incoming call. Whilst I could have left a message I’m never certain I will get a quick reply. This has been a long standing problem that Blue Care Customers have to put up with!! A very dissatisfied client!

I moved into Acacia Gardens a retirement village Toowoomba, 6 months ago. I reported to maintenance, and village manager that my air conditioner was not working at the start of the cold weather six weeks ago early May. I still have no heating. There has been two tradesmen visit. It is still not fixed. I have rung the manager several times to no avail. Is this caring Blue Care?

Some days the carers turn up at same time one for shower and other the take me shopping, bit hard to do both at once..Or say they come at 1 pm and turn up at 2 pm. Without as much as a phn call.. But they do a fantastic job, its the people arranging their jobs to different ppl how r stuffing things up. The girls in Gladstone office r faced with such stuff ups not their fault all comes from Rocky, where they don't know what the bloody hell is going on, they are getting staff to drive a 30 minute drive in less than 5 minutes, very impossible...