Fords Discount Pharmacy

I discovered this pharmacy a year ago, and I now go there for all my things. The pharmacists and staff listen, are interested if you ask them, but they don’t intrude when they see I’m feeling in a withdrawn mood, and they just know their stuff or ask or look it up if they don’t. They’re also a really happy and friendly and empathic bunch, which makes such a difference — thanks guys. Oh, and their prices beat the others hands down.

Great services. Friendly staff. Extremely helpful. Wouldn't hesitate to return. Very happy to price match.

After experiencing poor to no real service at the “warehouse” across the road & being charged up to 40% more for prescriptions at another pharmacy nearby I decided to try Fords.Since my first visit I have been delighted & surprised constantly by the level of care & customer service provided. The team go above & beyond the call of duty, there’s nothing I can fault.And the prices for prescriptions are great, non prescriptions are very reasonable.If anyone wants to learn what a caring, successful community pharmacy business across the road from a Goliath is like then this is the place to shop.

From one health professional to another at this pharmacy…. the rudeness in communication was unacceptable & dismissive….Avoid .. go else where if you want polite customer service ..

Alice and the manager and entire team are friendly and helpful! Kind people!

This has been my local Pharmacy for years now.Ben and Nev are absolutely wonderful. They've so much knowledge and have no problem with spending time to explain medications.They also treat customers like real people and not just faceless cash machines.I love how they take time to speak with each person and ask about how you are and what you're up to.I love how they greet most people by name.Smaller Pharmacy than the Chain Stores, but still has everything you need.Parking out the back.Great location.Fabulous Staff.

Quick service, friendly staff who go the extra mile. If you're looking for an alternative to the big yellow shop across the road, this one's worth a try.

The courtesy and care I have reccejved from the team is immeasurable.Admittedly I have abused the system and treated them as an acute care team of doctors and mental health support workersThis extends to both their regular staff and their students.They have a familial care presenceThey adress every concern or query with apt appreciation and patience of my needs and emotional state.I am addressed by my name not my coditon(s)They’re on the ball and not just behind the counterTheir prices are the same if not better than chemist warehouse and you are treated with the dignity of a person with individual needs

Had a vaccine booked today for my wife, booked a few weeks ago. Rocked up at the appointment time to find out the have stopped offering vaccines. Of course they never bothered to call and actually tell us this. Could have booked another alternative. Very disappointed.

Been going to fords now for over a year and was so happy until I asked one girl to price match for me , she said no she offered to take one dollar off ,i declined the offer ,Apparently Ben is not the owner or manager as she stated said she won’t give as anyone can say Ben Said,Ok I let that go . But I was upset as I told her I had run out of script for ventlin inhalers ,could she give me two and I would bring script up through the week after I visit drs , She replied with SO YOU WONT ME TO GIVE YOU MEDS WITHOUT A SCRIPT, No she said you can buy over counter , I told her I’m a pensioner so get at a lower cost , she did not care, If not for a older gentleman doing the scripts after listening to all this going on responded with I ll give you one inhaler but make sure you bring script up , I have a serious breathing issue and told her ,I get numerous meds from your chemist monthly , I have never been treaded the way she treated me , So what happen to we will look after you , thanks ,Kathleen campbell