Star Car Wash - Westfield Hornsby

tried them 4 times so far.very professional and detailed service .... may take extra time but its worth.I experienced delay of 15-20 mins once but it was totally worth as they didn't take short-cuts.Overall good experience.... will use them again.

Not at all a quality work. But when checked thoroughly after reaching home, the car was not vacuumed properly, Can see wax not cleaned, water marks and front bottom not washed properly.100% Not recommended.This car wash is rubbish car washNot recommended.

Heaps of large areas were missed after I paid top price for a “full detailing”. I had to spent 40 min on site to point out all the missed areas I found (windows, front panel, seats, etc) . Heaps of water were end up in my sound system too and they said it is normal. I am not sure if those electronic parts have been damaged. Attached photos are those areas I still missed and found after I got home- roof and side door (I can tell these areas were not even wiped, not mention the polish part which a full detail should cover). My feeling is that this is worse than the most basic vacuum and wipe service you can expect from any car wash company. Very disappointed.

Good services by very attentive staff. They are willing to help, so let them know what you like. Will definitely visit again.EditedThe first visit was great as I mentioned above. However the following few visits was not good. Not sure it's depending on staff who worked on the day, but their services seem not consistent. I would go back if I can find out the staff who was really helpful.

Went in for car wash and vacuum. Car wash was much lower standard than previous washes here. New manager and staff maybe, as guy in red shirt started smoking in corner visible to all customers driving past. Came back to a car with smear marks on the exterior and parts of car that hasn’t been cleaned. This is the last time I’ll be washing my car here. On top of that, it appears they went for a joy ride in my car and kept their cultural pop music playing when I entered the vehicle. I have vehicle history proof too. If you are entrusted with someone else’s vehicle you’d think you’d treat it with respect and not have a Ferris Bueller’s day out with it. Check my history, I rarely leave 1 star reviews as I try to support local businesses, however, on this occasion, it is hard to support a business that doesn’t reciprocate and support you. Good bye Star Carwash. Will try to find a competitor to support until a new manager/leasee arrives.

AVOID THEM! Terrible experience twiceFor the first time we had to wait with my son for an extra 1.5hrs however they did a good job except a little scratch on the side which we’ve noticed only when we are back home.This time today it was an absolutely terrible experience, it’s not just the fact that we had to wait for an extra 40 min with my young kids but they damaged the car paint with the high pressure cleaning. The recommended pressure is below 1900 PSI otherwise the body of the car can be damaged.We are going to take a legal action again them, let me know if anyone else has experienced the same thing with this car star wash business.Also, their manager Raj was very rude to me so I definitely DO NOT recommend to get you car washed there if you don’t want to get your car back damaged.

Excellent service by the guys at Star car wash Hornsby!We had 2 cars washed today.The manager (didn't get his name) was very helpful and patient with us.We needed to remove/install the child car seats before and after the cars were washed, which took for ever, but the staff were friendly and made us feel comfortable.The cars were cleaned nicely as well.

Had my suv washed over the weekend and paid $100. Was not pleased as the car was still dirty. Very expensive for not much attention to detail.

I have used them for some years for a wash & vacuum and found them OK. Yesterday I paid $319 for a full detail, and was extremely disappointed. On pickup I had to request a re-vacuum of the rear section of my Escape. When I got home and could see it in daylight one of the wheel hubs was still dirty (I cleaned that) there was still a mark on the passengers seat (I sponged it out) there was still dust around the gear shift (used a micro fibre duster for that) there were still mud splashes along the lower section of the drivers side (both doors) so I washed that. Their sign says to check your car before you leave but the lighting is extremely poor so I couldn’t see these things until I got it home into daylight.Suggest you avoid them or take a good torch to inspect your vehicle before you drive it away.Definitely very unhappy with this and won’t be getting a vehicle detailed there again.

Not at all a quality work. Although they acknowledged to again wax the car after pointing them. But when checked thoroughly after reaching home, the car was not vacuumed properly, lots of dust in boot and back of middle seats. Can see wax not cleaned, water marks and front bottom not washed properly. Not recommended.