lululemon

Took in a pair of tights used for a (gentle) physio bike and pilates, the seam inside my thigh had come apart. I thought they may be able to repair it as their items aren't cheap (you pay for good quality). They weren't a recent purchase but hadn't had tough workouts. The store replaced the item immediately, I was very impressed and appreciative. Great service, they weren't my first purchase there and certainly won't be my last.

The vibe of this place is so bright and vibrant thanks to Oliver and his team mates. There’s no lemon in this lulu. Great options and fantastic friendly service. Felt like a party while trying out the gear. Top quality. No need to advertise. Thank you guys xxx

The shop smells so so good. And the clothing are divine. The clothing and stuff is really expensive. Like 140 dollars for a top. really good stretchy fabric . A solid 9 and a half.

I bought some shorts and was told that if they were the wrong size I could return them, I went home, wore them once around the house and realised they were too small.When I went to return the shorts I was told that I bought them with a different card (which was wrong) and then told that because I had worn them I couldn't return them, despite only wearing them once, not having washed them, and there being no marks.And this even after I was told about the holiday return policy.

It was a pleasure coming to Hobart Lulu store once again a massive thanks to Amanda for taking her time and effort to find the right fit of leggings and clothing that suits my needs and putting my concerns at ease. Amanda thank you so much for making me feel so comfortable, much appreciated.

Great service, easy to use the change rooms and a great space, a little crowded but pretty great

Staff are friendly and helpful. I will give 6 stars out of 5 to their customer service.I have been keeping my eyes on the availability of the Define Jacket in Pink Clay color, but it has been out of stock online for long. And it is for birthday gifting, so there was not much time left for me to wait for the online stock.Today I decided to try my luck with their shopfront. I explained to Aamanda my needs, and she was able to understand my urgency and helped me to check stock with branches in otherstates.Fortunately, there was a few left in one of the Victoria branches. However, order needs to be placed over the phone with the branch. Althought the whole ordering process could be done by myself, Amanda offer to call and comunicate with the branch on my behalf and secured the jacket for me.I was impressed by Amanda's attitude and professionalism in customer service. Thank you Amanda.Keep up the good work Lululemon team!

We received the worst customer service imaginable from Michelle yesterday. She made shopping at Lululemon in Hobart a hideous experience.

Great customer service by wonderful people , but please change the photos of the store inside, they are from before the renovations and that was quite some time ago.