Hardy Brothers

Thanks Katie for her professional and patient service. Kaite helped me choose the first watch of my life. If I want to buy a watch in the future, I will not hesitate to come back here and choose Katie.

First Class service and help from the sales team. Great prices. Took the time to walk me through everything to do with purchase.

Bought an Omega Seamaster from this store. Dealt with a lady called Eiko, I hope that’s spelt right. She told me her name was Seiko without the S. She couldn’t have been more helpful and was a pleasure to deal with. I changed my mind a couple of times on which model I was going to get. She even shipped a watch from Melbourne that I didn’t end up buying. A great all round experience from the staff at this store which was refreshing after getting some pretty blunt responses from staff at other Omega shops I enquired with.I’ll be back there next year to buy a Speedmaster and look forward to dealing with her and them again. Retailing done as it should be done.I don’t usually write reviews but thought I should after my experience there.

Had a great experience at HB Broadbeach. Julie and Katie were flexible, friendly and professional. I was after an Omega which they did not have in store but managed to get one in from another state. The process was seamless and easy. Many thanks

Christian from Hardy Bros, Pacific Fair is so professional, polite and friendly. It is always a pleasure to shop here. Highly recommend this store for beautiful jewellery and watch repairs.

Very poor customer service. I requested quote on customising Breitling watch, they took all my details and never came back with the quote. As a result I bought the watch privately and ask for authentication. I was told that they are so busy that I have to leave my watch with them for a month (several thousand of dollars item)When the line drop (?) they did not call back and you can not call them because the have only answering machine. Very bad service for retailer dealing with exclusive items. Avoid if possible

I went in to look for a 21st birthday present and came out with a stunning Longines watch! Katie was very professional and helpful, and found me exactly what I was looking for. Both Katie and Julie were kind and friendly. Wish I could give more than 5 stars!!

A big Thankyou Julie for your help with the birthday gift selection. Your knowledge about all the different types of pearls was amazing. Thanks for the refreshment too, fabulous service.

We went to Hardy Brothers Pacific Fair to have a browse but walked out with a beautiful ring. Julie was great, she cleaned the rings I was wearing and took time to let us make a decision in our own time about our purchase. Absolutely love the new ring!

Class act from (S)eiko, Pam, Katie and Christian!!Found the best watch and got it ordered in at the best price possible which I was super happy about as the hydro conquest offers the greatest price to value proposition on the market at the moment.I’d definitely come here if you are looking for your first Swiss made or looking for a daily beater or even a souvenir to take home if you’re just visiting The Gold Coast.Cheers guys :)