Clear Networks Pty Ltd

Brilliant service from Eddie and his team. Had our internet connected in time for our move when everyone else said we would have to wait for months. 18 months later very happy with internet and just had them install our new phone system. Eddie delivered and installed personally.Very happy with service and product !!

Four months into a Skymuster 12 month contract with 50% discount for six months and I am finding Clear to be an excellent service provider. Great deal. Easy contact and follow up with their help and chat lines. I highly recommend for anyone starting up on Skymuster NBN

I contacted Clear Network to set up my call centre with around 3 weeks notice. Eddie gave me his word that the infrastructure, hardware and software would be ready within the 3 week deadline I had. Not only did he hand deliver the phones to my office that same week, but the remote set up was much appreciated as I had clients and people running around the office. Clear Network’s professional adjustments made my launch smooth, with on going assistance in technical support, I could not of asked for a more solid telco company to support me.Thank you.

DO NOT USE THIS COMPANY!Internet repetitively dropped out over and over again. Couldn't get through to Clear Networks, terrible customer service! My business was left with no internet for large periods of time so we were unable to operate. Ended up switching to Optus and haven't had a hitch. Took Clear Networks to ombudsman and they are still demanding we pay out our contract of an exorbitant amount of which they have not fulfilled their side of the contract at all and we only used them for a couple of nightmarish months. Would give them negative stars if i could. Have never had such a terrible experience with a company in my entire life.

After a number of failed attempts with other providers Clear was able to arrange for our internet to be installed in about one week including NBN work. We are very happy with the service Clear provided and the low cost.

We've been with Clear for a couple of years. Being in a remote locality we've found Clear understands our requirements better than the larger ISPs that depend on overseas personnel who have no concept of remote Australia: distances and locations vex all others. Any issues have been dealt with promptly and the staff seem to go all out to provide very good service.

Service was installed about a week and a half after ordering and that included having a new location ID created with NBN. Haven't had any issues so far and all the staff I've dealt with have been helpful and professional. I didn't get ghosted by the technician, which is always a concern, so that was good too.

I ended up with Clear Networks because my connection with the previous provider was nothing but trouble.. After signing up with Clear Networks Satellite service all these problems have disappeared. Just a steady connection without the dropouts and without the endless waiting on the phone for technical support. I can only say good things about them. Five stars.

REQUEST THEM TO PRICE MATCHWe have been paying a hefty $200 per month for a few years to Clear Networks. A service glitch at their end for over a month and only a offer of a weeks compensation, prompted us to review better options out there. It is hard for Satellite as there are so many shocking reviews and you don't know who to go with. Decided Harbour Isp looked better value and we required to run businesses when we needed internet, so we needed the most reliable and was prepared to pay. Went to cancel Clear Networks account and was told that they could reduce fee down to $120 a month- instead of the $200- with no changes to service or G usage. Goes to show how much they are making. Speak to accounts and REQUEST A PRICE MATCH with another service provider and see how you go.

Jessi Healey provided epic levels of customer service when I signed up. I couldn't have been happier with her efforts. She is an extremely good communicator and works incredibly efficiently.However, the company itself is pathetic. Because I still don't have internet access almost a week later. I can't connect, and the issue is taking far too long to be resolved.They are the worst internet provider in the history of internet providers. If they want me to change this back to a 5 star review, they'd better connect my internet pronto. In the next 24 hours.