MedOne Medical Centre Mirrabooka

I told the receptionist that due to some urgent domestic household matters cop up in the morning I missed the appointment to see Dr Guan Lim, Tried explaining but the receptionist gunned me down and asked to pay up the penalties. No whatsoever to listen or compassion, is just a money making corporation, more money, more money, more money. zero compassion from Medone organisation. She threatened me I'm barred from seeing any doctors until I pay up the $30.00 and she said, plus it's a $180.00 for my medical assessment to apply a bus driver. I had explained to her I am unemployed at this time. But she does not understand what is no job, no income. They like sharks!!!

My 8 year old son came in with a bad bout of gastroenteritis and it was our first time at this clinic. Dr Perry Lee was very thorough, attentive and caring to my son’s condition. Examined and prescribed the medicine. We were in and out of the clinic from registration, consultation and booking the next follow up appointment in less than 30 mins. The girls at reception were equally great. Well done! I will return to your practice for sure!

Have been a patient since 2018 after moving from Ireland.The level of knowledge and care far surpasses that of any other GP I've been to since moving here. Even after moving to Haynes I still travel to here to my regular consultant Dr. Perry Lee who is a gentleman with a genuine passion for his work. Highly recommend MedOne.

In line with your most recent reviews, the customer service at this place is disgraceful. From not being greeted by the three receptionists as you walk in, to being served with an attitude, no smile and no real emotion whatsoever to then lastly dealing with the manager upon leaving. She is the last person who should be the point of contact for customer enquiries. Her people skills are non existent and as a manager should have much better conflict resolution. This practice even in an emergency will never have my business again and I will ensure nobody else attends this practice and receives this treatment. Would not recommend.

I have seen Dr Rebecca Lee and Ken law, i have had good experiences with them both. A big downfall is the older receptionist (blonde hair, tattoos on arms) she has shown she does not have care for the patients and can be quite rude. I have not come across a receptionist as unprofessional as her. What made me decide to wright this review is her not being able to print off something I needed for my work( possible termination if not handed in), apparently an error came up and she didn't even try to resolve it, bluntly told me to come in the next day.

The doctors and all the staff here are amazing, Dr Perry Lee and Dr Ken Law are great, the receptionists are kind and bubbly (especially Liz who is my favourite), the Clinical Labs staff are great (especially Tania) ... I've been coming to MedOne Medical Centre for years and I've always been satisfied with their medical care and support, keep up the great work MedOne team :)

Amazing and caring team of doctors and nurses. Seen Dr Perry and Ken and were very happy with their time and care. Will recommend coming again

Receptionists are very hostile. They have an attitude and lack basic manner and become defensive when asking any sort of questions. I wonder why they are so cruel to the sick.For example, I did not know we required masks to enter the building but the receptionist shooed me off to get a mask, which is understandable. However, when entering the building, there was a box of masks at the receptionist's table and when I asked her why she couldn't just handed me a mask, she couldn't answer.HOWEVER,Dr May Maung is the saving grace of this medical centre - she is very understanding, empathic and thorough with her diagnosis. She is fair and kind. She listens to all of your concerns and give you 100% focus. I recommend her to everyone as she is amazing at what she does.Will only be coming back for Dr May as she is a fantastic doctor!