EB Games - Joondalup

Have been in a couple of times now and have found the service really great - unlike my local store in Clarkson. I guess like any store it really depends what staff member you get. The store is big and they have a really decent variety/collection of Pokémon TCG items. Have been notified about my pre-order and haven’t had any issues.

Terrible service , Staff was rude . Despite making no effort to contact me when my pre order arrived there was no effort to assist with my problem . Over 2 years waiting for my pre order to be told We tried to call back in April so we sold it " My phone number and email address are on my account so there were no further attempts to contact me . Less than a month after placing my pre order i was emailed saying that my stock was there to be email shortly after saying it was a mistake

Went in trying to find something to play on the switch for my 20 hour flight, and the man serving was great and gave me a recommendation which has been awesome. Friendly staff and very helpful :)

Fantastic atmosphere and it was the only one that had the game my son was after.

Good layout, friendly staff, solid selection of products.

Way too overpriced, plush toy the size of a mobile, $20,go get a squishmelon toy size of a decent handbag, $25 from bigw. No comparison

Good store with lots of great deals bought a big stack of games today but check your cases before walking out I did drive there for a specific game Judgment PS5 but there was Lost Judgment in the case but I already got that game. also bought watchdogs ps4 I got agents of mayhem? I have to go back tomorrow to return them which is kinda annoying because it's a 20 minute drive from me and you have to buy a parking ticket :/

Michael and Nick were great, went in with a faulty product and with a replacement in stock they exchanged it hassle free. Great service and super quick. Thanks both

The store is wonderfully accessible -- all one level, very wide entranceway and plenty of room to navigate safely and comfortably while using a wheelchair, cane or any other kind of mobility aid. They also don't play loud music and the store isn't heavily scented, overly bright or cluttered. They have a great range of games and other geekery and the displays are easy to browse through.The staff are also all fantastic. I've been shopping here regularly for many years and not only have I never had any problems (not even the expected, totally reasonable kind), literally every staff member I've spoken to has been friendly, knowledgeable, professional, helpful and just all-around awesome. They've saved me a decent amount of money over the years, helped me with purchasing decisions (like, genuinely, lol) and the team there just make the store a really welcoming place to shop.I hope this store is still thriving for many years to come!

I always go to EB games in joondalup because there is a huge selection of different games for every console. The staff are also very friendly and helpful. All the games are proces reasonably, so most people will be able to afford the games. Overall a awsome shop.