Rainbow Nails The Pines

The prices on the signs are wrong. They bump it up. Confirm pricing before beginning. I was treated so rudely once I pointed to the prices on the signs. I was told they changed the price but forgot to change the signs. Don’t waste your time!

DO NOT GO TO THIS SALON!!!!Went in for a acrylic refill and they told me i needed a fresh set which was fine until they proceeded to rip my nails off and stick another acrylic nail underneath mine to get them off, it was extremely painful and i could feel my natural nail ripping, i asked them to be soaked off instead and they refused and continued to keep pulling and tugging at my nail, after asking multiple times they finally agreed to soak off my 2 nails that were left on, but the damage was already done my natural nails were left so damaged once removed and so soreThe lady was extremely rude i had the nail colour book chucked at me, she was grabbing and flipping my fingers very aggressively, i was cut multiple times by the tools when shaving the nail, i said ouch and she just angrily pulled my hand closer to her, i was suppose to get a design but after all this i just got a simple colour and wanted to get out of there! i then went to the front counter to pay and they chucked the price up a extra $30!!! her excuse was they took her a long time (45min) i was treated so poorly after telling her i was quoted $30 less than what she was telling me i needed to pay, i refused to pay the extra $30 after arguing back and forth with her yelling at me she chucked the eftpos machine at me and walked away. To top it all off the nails i’ve been left with are chunky, crooked and the colour is all blotchy!Such a horrible experience, will NEVER be going to this salon again there’s a reason why it’s always so empty!Please beware they shouldn’t be allowed to continue operating treating clients this way!!

All nails are different shapes my toe next to my big toe has a big chunk taken out of it. Also have had terrible big thick acrylic nails from here before. Terrible outdated work.

Oh my goodness! THIS PLACE !As a 49 year old woman, moving from Sydney 5 years ago, I’ve had my fair share of pedicures all over this country of ours..Dao was the lovely lady who gave me THE best pedicure I’ve possibly ever had…Not only did I notice how well she was cutting my nails- really getting in and doing a great job of removing, cutting back all she could ….The leg and foot massage was amaziiiiing!!I HIGHLY RECOMMEND this establishment- they’ve certainly found a new customer in meThankyou Dao !:)

I live locally and thought I’d Rainbow Nails a try as Gloss Nails are always so busy, there’s a reason for that.I went into rainbow to get SNS removed on my nails, then repainted and shellac on my toes. I was given colour chart told to sit in the chair, you know the normal drill.When I noticed one girl shaping my nail as round (rather than square) I questioned her and she angrily pulled my hand and started reshaping, then shaking her head.(This was not asked at the start of the session unlike other salons)Another girl was removing the previous sns, leaving the electric file one my nail so long that it burnt, I had to keep pulling away my hand. She didn’t apologise, instead looked angry herself and basically kept doing it..The entire session they all then spoke in their own language (which is normal in these salons) but this time I felt they were laughing and looking at me or the conversation was about me. It wasn’t nice feeling.They then tried to send me out of the salon with acetone stuck under my nails and that’s when I told them that this wasn’t good enough. They actually really hurt and was worried it could cause infection.The boss lady came over and looked at the nails, spoke in another language to the younger girl and started painting underneath my nail with remover the younger girl cutting away the clumps of acetone /nail polish. My nails are all chipped now in those places, but I will not be going back to get them fixed. I’d prefer to pay another nail bar than to sit in that nail bar for another minute and face those rude girls.It was a disaster, I was charged $120 for this. Never again, worst hour of my life!

I’ve been using them for a few years always always happy with shape and colour the ladies are all friendly and go above and beyond great place

Ive been going here for a while, some days ok and some days bad…. Like today. The staff don’t make eye contact, they “summon” you around with hand gestures as they can’t really speak any english, or understand it. I felt most unwelcome and like I was bothering them, imposing somehow.While the lady was doing my toe nails and going through the motions, which I am sure must become a boring task to them… but it’s your choice of job, right… she never made eye contact or smiled or tried to make conversation. In fact, she was staring out the shop front window looking very bored. She was constantly mumbling to herself or to the other staff, who knows… in her own language… and it makes you feel really uncomfortable!Then when I go to pay, she basically lay her upper body down on the counter while she taps the details into the card machine, still staring out the shop front window looking very bored… again no eye contact, no thank you… no smile, no acknowledgement whatsoever.They won’t see me again.

Nothing scares this crew! They are all polite, efficient and talented! They work like a well oiled machine……. Seamless and stress free (from the clients perspective anyway). I would highly recommend them all.

So rude. sat there for about 20 minutes before I even got looked at. had the nail colours thrown at me. when I finally got served the lady did not listen to a word I said and every time I had to correct her on what she was doing she made it seem like my fault by grunting at me, rolling her eyes and pulling my hand over hard. She dropped all of the utensils on the floor did not clean them and started to use them on me. After all of this she did a horrible job n the ombre that I ask for and had to tell her to remove What she had done and just put a clear coat on because I did not wanna deal with it anymore

Honestly the lady’s were lovely but they were rushing a lot. I asked for a specific set of nails and i did not get what i want. Shape and length perfect but the colour and pattern was not right and completely different to the photo i showed them.